Category:Booking.com: Difference between revisions

Jump to navigation Jump to search
← Older editNewer edit →
No edit summary
m Reverted edits by Annette (talk) to last revision by Markkinchin
Line 1: Line 1:
[[Category:Channel Manager]]
[[Category:Channel Manager]]
[[Category:Channel Manager]]
  ''Synchronising Beds24.com with Booking.com''
  ''Synchronising Beds24.com with Booking.com''
Line 52: Line 51:
1) Enter your Booking.com Hotel Id into SETTINGS -> CHANNEL MANAGER -> BOOKING.COM XML "Property Code" setting and then SAVE.
1) Enter your Booking.com Hotel Id into SETTINGS -> CHANNEL MANAGER -> BOOKING.COM XML "Property Code" setting and then SAVE.


[[Image:booking1.png|350px|link=]]
[[Image:booking_com_1.png|350px|link=]]
[[Media:booking1.png|view large]]
[[Media:booking_com_1.png|view large]]




2) Open the link to view the room and rate mapping for your property.
2) Open the link to view the room and rate mapping for your property.


[[Image:booking2.png|350px|link=]]
[[Image:booking_com_2.png|350px|link=]]
[[Media:booking2.png|view large]]
[[Media:booking_com_2.png|view large]]




3) Identify the Booking.com Room Id numbers for each room.  
3) Identify the Booking.com Room Id numbers for each room.  
Note: If you see a blank page please try using another browser.


[[Image:booking_com_3.png|350px|link=]]
[[Image:booking_com_3.png|350px|link=]]
Line 69: Line 67:




4) For each room, enter the Booking.com room id in the Beds24 field called room code. NOTE: Room codes are unique. Each code can only be used to map one room in Beds24.
4) For each room, enter the Booking.com room id in the Beds24 field called room code. Tick both synchronising options and then SAVE. NOTE: Room codes are unique. Each code can only be used to map one room in Beds24.


[[Image:booking4.png|350px|link=]]
[[Image:booking_com_4.png|350px|link=]]
[[Media:booking4.png|view large]]
[[Media:booking_com_4.png|view large]]




Line 81: Line 79:




6) For each room, enter your Booking.com standard rate id in the Beds24 field called rate code and then SAVE. It is normal for Booking.com to use the same rate code for each room.
6) For each room, enter your Booking.com standard rate id in the Beds24 field called rate code and then SAVE. It is normal for booking.com to use the same rate code for each room.


[[Image:booking6.png|350px|link=]]
[[Image:booking_com_6.png|350px|link=]]
[[Media:booking6.png|view large]]
[[Media:booking_com_6.png|view large]]




7) Make sure all rates to be sent to Booking.com have the Booking.com XML channel checkbox ticked (set to USE NORMAL PRICES to send your normal rate prices or set to USE EXPORT PRICE to send the value in the Export Price field).
7) Make sure all rates to be sent to Booking.com have the Booking.com XML channel checkbox ticked.
 
Make sure all rates to be sent to Booking.com have the channel manager setting enabled, (set to USE NORMAL PRICES to send your normal rate prices or set to USE EXPORT PRICE to send the value in the Export Price field).


If you do not have any rates enabled for Booking.com your rooms will be unavailable on Booking.com
If you do not have any rates enabled for Booking.com your rooms will be unavailable on Booking.com


[[Image:Booking_com_7.png|350px|link=]]
[[Image:booking_com_7.png|350px|link=]]
[[Media:Booking_com_7.png|view large]]
[[Media:booking_com_7.png|view large]]




Line 98: Line 98:


==Multiple rates on Booking.com==
==Multiple rates on Booking.com==
There are two options for multiple rates:
'''1. Derived Prices'''
Booking.com can auto calculate different occupancies from one standard rate. Ask you Booking.com rep to set this up.
'''2. Multiple Rate Codes'''


Booking.com can provide multiple rate codes per room. Each rate code can accept one price and optionally (if enabled by booking.com) a single occupancy price.
Booking.com can provide multiple rate codes per room. Each rate code can accept one price and optionally (if enabled by booking.com) a single occupancy price.
Line 133: Line 126:
Enter the code into your Beds24 rates.
Enter the code into your Beds24 rates.


[[Image:booking9.png|350px|link=]]
[[Image:booking_com_14.png|350px|link=]]
[[Media:booking9.png|view large]]
[[Media:booking_com_14.png|view large]]


9) If you dont already have it make an additional rate in Beds24 to match your additional rate in Booking.com
9) If you dont already have it make an additional rate in Beds24 to match your additional rate in Booking.com


[[Image:booking10.png|350px|link=]]
[[Image:booking_com_9.png|350px|link=]]
[[Media:booking10.png|view large]]
[[Media:booking_com_9.png|view large]]




10) Set up your new rate with the prices and conditions you want to send to Booking.com. The highlighted items are some of the commonly used fields when setting alternate rates.
10) Set up your new rate with the prices and conditions you want to send to Booking.com. The highlighted items are some of the commonly used fields when setting alternate rates.


[[Image:Booking_com_10.png|350px|link=]]
[[Image:booking_com_10.png|350px|link=]]
[[Media:Booking_com_10.png|view large]]
[[Media:booking_com_10.png|view large]]


11) Enter the rate id directly in the Beds24 RATE >> CHANNEL settings. It will override the standard rate id entered in the CHANNEL MANAGER settings. Create as many Beds24 rates as you need and enter the appropriate Booking.com rate id's in each. All rates in which the rate id is left blank will use the standard rate id.  
11) Enter the rate id directly in the Beds24 RATE >> CHANNEL settings. It will override the standard rate id entered in the CHANNEL MANAGER settings. Create as many Beds24 rates as you need and enter the appropriate Booking.com rate id's in each. All rates in which the rate id is left blank will use the standard rate id.  


[[Image:Booking_com_11.png|350px|link=]]
[[Image:booking_com_11.png|350px|link=]]
[[Media:Booking_com_11.png|view large]]
[[Media:booking_com_11.png|view large]]




Line 162: Line 155:
You can view the live availability and prices that will be sent to Booking.com before or after activating using the '''View data for this room''' link.
You can view the live availability and prices that will be sent to Booking.com before or after activating using the '''View data for this room''' link.


[[Image:booking13.png|350px|link=]]
1) Make sure your inventory is correct in Beds24, it will be sent to Booking.com. Block any dates which are unavailable either by entering a booking manually for those dates or using the inventory and override functions on the control panel calendar. Failure to do this could allow new bookings on dates you are not available.  
[[Media:booking13.png|view large]]


1) Import existing bookings from Booking.com
[[Image:booking_com_12.png|350px|link=]]
[[Media:booking_com_12.png|view large]]


Tick "Bookings" for each room then click on "Import existing bookings"
2) Enable the connection in Beds24


[[Image:booking15png|350px|link=]]
[[Image:booking_com_13.png|350px|link=]]
[[Media:booking15.png|view large]]
[[Media:booking_com_13.png|view large]]


2) Make sure your inventory is correct in Beds24, it will be sent to Booking.com. Block any dates which are unavailable either by entering a booking manually for those dates or using the inventory and override functions on the control panel calendar. Failure to do this could allow new bookings on dates you are not available.


[[Image:Booking_com_12.png|350px|link=]]
3)When all set up in Beds24 is correct you will need to make the final step to enable the connection (go live) from the booking.com extranet.
[[Media:Booking_com_12.png|view large]]


4) '''When you go live your rates and inventory will be deleted from booking.com and a full reload will occur from Beds24.''' You can use the "Update" button to speed this up. Your bookings will not be deleted from Booking.com but make sure the dates are blocked in Beds24 before going live so they will not be reopened.


3) Enable the connection in Beds24 by ticking "Inventory"
5) Once updated, check all your values in the booking.com extranet for correctness and if required make any adjustments to the settings to fix.
 
[[Image:booking16.png|350px|link=]]
[[Media:booking16.png|view large]]
 
 
4)When all set up in Beds24 is correct you will need to make the final step to enable the connection (go live) from the booking.com extranet.
 
5) '''When you go live your rates and inventory will be deleted from booking.com and a full reload will occur from Beds24.''' You can use the "Update" button to speed this up. Your bookings will not be deleted from Booking.com but make sure the dates are blocked in Beds24 before going live so they will not be reopened.
 
6) Once updated, check all your values in the booking.com extranet for correctness and if required make any adjustments to the settings to fix.
 
7) New bookings made after XML is enabled will import automatically.  


6) New bookings made after XML is enabled will import. We can make a request to Booking.com for your last 3 months of bookings, this usually only works if you have been using XML with another channel manager previously, otherwise it is possible to export them as CSV from booking.com and import the csv file to Beds24. There is also a tool to import booking.com bookings from their CSV file at: [https://api.beds24.com/csv/putbookingcomcsv.php
]


==Common Errors==
==Common Errors==
Line 226: Line 208:
  *If credit card details are always missing please ask Booking.com to send credit card details to Beds24
  *If credit card details are always missing please ask Booking.com to send credit card details to Beds24
  *If Booking.com normally sends credit card details but did not do so for a specific booking please ask Booking.com to only accept bookings with a credit card number and if required ccv
  *If Booking.com normally sends credit card details but did not do so for a specific booking please ask Booking.com to only accept bookings with a credit card number and if required ccv
''Rate 123456 cannot be updated via XML''
This rate has not been activated for channel management. Ask Booking.com to activate it.


==Notes==
==Notes==
Retrieved from "https://wiki.beds24.com/index.php/Category:Booking.com"