Category:Booking.com: Difference between revisions
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'''Beds24.com''' | '''Beds24.com''' | ||
1) Enter your Booking.com Hotel Id into SETTINGS -> CHANNEL MANAGER -> BOOKING.COM " | 1) Enter your Booking.com Hotel Id into SETTINGS -> CHANNEL MANAGER -> BOOKING.COM "Hotel ID" setting and then SAVE. | ||
[[Image:bookingcom1.png|350px|link=]] | [[Image:bookingcom1.png|350px|link=]] | ||
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5) Map Rooms: | 5) Map Rooms: | ||
*Click on the "Get Code" link next to the room | *Click on the "Get Code" link next to the room id setting, a list of room ids will be retrieved from Booking.com and displayed. | ||
*Choose the Booking.com room you want to map to the Beds24 room and click on it. | *Choose the Booking.com room you want to map to the Beds24 room and click on it. | ||
*When the correct room id has copied to the room | *When the correct room id has copied to the room id setting, click Save. | ||
[[Image:bookingcomrooms.png|350px|link=]] | [[Image:bookingcomrooms.png|350px|link=]] | ||
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Map Rates: | Map Rates: | ||
*Click on the "Get Code" link next to the rate | *Click on the "Get Code" link next to the rate id setting and a list of rate ids will be retrieved from Booking.com for the saved room id. | ||
*Choose the Booking.com rate id for this room and click on it. This will normally be the standard rate. | *Choose the Booking.com rate id for this room and click on it. This will normally be the standard rate. | ||
*When the correct rate id has copied to the rate | *When the correct rate id has copied to the rate id setting, click Save. | ||
[[Image:bookingcomrates.png|350px|link=]] | [[Image:bookingcomrates.png|350px|link=]] | ||
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'''Multiple Rate Ids using Rates''' | '''Multiple Rate Ids using Rates''' | ||
Each Beds24 rate can be mapped to any valid Booking.com rate id. On the CHANNEL tab of each Beds24 rate is a setting to enter a Booking.com rate id | Each Beds24 rate can be mapped to any valid Booking.com rate id. On the CHANNEL tab of each Beds24 rate is a setting to enter a Booking.com rate id | ||
If this setting is left blank, the rate id defined in the Beds24 channel manager settings for Booking.com will be used. | |||
If this setting is left blank, the rate | |||
If the Beds24 rate should be mapped to an alternative Booking.com rate id, enter the Booking.com rate id here. | If the Beds24 rate should be mapped to an alternative Booking.com rate id, enter the Booking.com rate id here. | ||
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To define the Booking.com rate id for each offer, separate the rate ids with colons. | To define the Booking.com rate id for each offer, separate the rate ids with colons. | ||
For example the following Beds24 rate | For example the following Beds24 rate id setting will map offer 1 to rate id 11111, offer 2 to rate id 22222, offer 3 to rate id 33333 and offer 4 to rate id 44444: | ||
'''11111:22222:33333:4444''' | '''11111:22222:33333:4444''' | ||
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This can be used to allow a daily price set to "Do not allow lower prices" to override multiple Booking.com rate ids. | This can be used to allow a daily price set to "Do not allow lower prices" to override multiple Booking.com rate ids. | ||
If the comma separated rate ids are defined in the channel manager rate | If the comma separated rate ids are defined in the channel manager rate id setting and each individual Beds24 rate contains it's specific Booking.com rate id, each rate will be mapped to it's rate id and daily prices will be mapped to all the specified rate ids, over-riding the rate price when appropriate. | ||
==Price Multiplier== | ==Price Multiplier== | ||
If you want to add a multiplier to your prices, for example because booking.com requires a different currency to your Beds24 currency, add a '''*''' followed by the multiplier number to your | If you want to add a multiplier to your prices, for example because booking.com requires a different currency to your Beds24 currency, add a '''*''' followed by the multiplier number to your hotel id. | ||
For example a | For example a hotel id setting '''123456*1.23''' will multiply all prices by 1.23 sent for hotel id 123456. (i.e. raised by 23%) | ||
Lower prices can be sent with a multiplier less than 1, i.e. '''123456*0.85''' will send a price 85% of the normal price (i.e. lowered by 15%) | Lower prices can be sent with a multiplier less than 1, i.e. '''123456*0.85''' will send a price 85% of the normal price (i.e. lowered by 15%) | ||
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7) New bookings made after XML is enabled will import to Beds24 automatically. | 7) New bookings made after XML is enabled will import to Beds24 automatically. | ||
== | == Beds24 Setup Problems== | ||
1) The room is being unexpectedly closed at booking.com | 1) The room is being unexpectedly closed at booking.com | ||
The channel manager will close the room on all dates which do not have a valid price available for sending to booking.com. Make sure you have prices for the complete range of dates you are sending (1 year or 2 years) | The channel manager will close the room on all dates which do not have a valid price available for sending to booking.com. Make sure you have prices for the complete range of dates you are sending (1 year or 2 years) | ||
2) "Room code is not unique" warning when saving in Beds24. | 2) "Room code is not unique" warning when saving in Beds24. | ||
Each Booking.com room | Each Booking.com room id is unique and can be mapped to only one room in Beds24. If you enter the same Booking.com room id more than once the room updates will overwrite each other causing inaccurate information being sent to Booking.com | ||
3) Missing Credit Card Details | 3) Missing Credit Card Details | ||
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4) Daily prices and prices for the Room, Double and Single occupancy can be mapped to Booking.com. These can be mapped to Booking.com rate id's and will use the booking conditions of that rate id. Extra person and extra child prices within a Beds24 Rate and discounts set in a Rates Discount section are not able to export to Booking.com or other channels. | 4) Daily prices and prices for the Room, Double and Single occupancy can be mapped to Booking.com. These can be mapped to Booking.com rate id's and will use the booking conditions of that rate id. Extra person and extra child prices within a Beds24 Rate and discounts set in a Rates Discount section are not able to export to Booking.com or other channels. | ||
==Common Errors== | |||
Any errors reported by Booking.com will be emailed to you with the error message as returned by Booking.com. | Any errors reported by Booking.com will be emailed to you with the error message as returned by Booking.com. | ||
The error message usually includes information about the date, rate or room with the problem and a brief description. | The error message usually includes information about the date, rate or room with the problem and a brief description. | ||
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'''Room is not active''' | '''Room is not active''' | ||
Booking.com has not activated the room for selling. Please ask Booking.com to activate it and check the room id | Booking.com has not activated the room for selling. Please ask Booking.com to activate it and check the room id is correct. | ||
'''Rate 123456 cannot be updated via XML''' | '''Rate 123456 cannot be updated via XML''' | ||