Paypal: Difference between revisions

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[[Category:Wordpress]]
[[Category:Wordpress]]
  ''This page is about the menu SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL''
  ''This page is about the menu SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL''
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== Setup ==


To use this payment option you will need an account with Paypal.  
To use this payment option you will need an account with Paypal.  
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Go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> BEHAVIOUR and set Open in New Window to On secure payment
Go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> BEHAVIOUR and set Open in New Window to On secure payment
== Troubleshooting ==
'''Guest made a payment but booking shows cancelled'''
This happens when you have set SETTINGS->PROPERTIES->DEPOSIT COLLECTION ‘Non Payment Booking Status’ = Cancelled and the system does not know about the payment.
Possible Reasons:
*The IPN is not or not correctly set up in your Paypal account
*You have entered the wrong email address. If you have multiple Emails in Paypal make sure you enter the primary one in SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL
Go to SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL and click on HELP for more instructions.
For this booking you will need to manually set it to “Confirmed” and enter the payment in the booking.