Expedia.com: Difference between revisions

Line 161:

'''Unable to set total inventory below the current base allocation value.'''

* The number of rooms available is lower than your minimum allocation value in Expedia.

'''Stop sell outside of Y with remaining base availability '''

~~This usually means that you have guaranteed and allotment to Expedia and you are trying to set lower values for the channel manager.~~

*Base allocation (or contracted allotment) is a minimum number of rooms you have agreed to sell through Expedia. When the availability the channel manger sends falls below the base allocation, Expedia will ignore availability sent from the channel manager.

~~A common cause of this error is not having a valid price for the room in Beds24 on the affected dates.~~

~~Any date without a price will be closed in Beds24 and we will send an inventory of zero to Expedia.~~

'''Stop sell outside of Y with remaining base availability '''

* ~~The~~ number of rooms ~~available is lower than your minimum allocation value in~~ Expedia.

~~This usually means that you have guaranteed and allotment to~~ Expedia ~~and you are trying to set lower values for~~ the channel manager.

A common cause of this error is not having a valid price for the room in Beds24 on the affected dates.

Any date without a price will be closed in Beds24 and we will send an inventory of zero to Expedia.

*Make sure you have valid rates for the mentioned dates and no bookings from other sources

*Beds24: change your inventory to send the allotment you have guaranteed Expedia

*Beds24: change your inventory to send the allotment you have guaranteed Expedia (e.g. by removing bookings from other sources)

*Expedia: Ask Expedia to remove the guaranteed allotment

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Line 186:

'''Internal data base error, please try again in a few minutes'''

Expedia sends you this message to inform you that they are haveing problems with their system. If the error messages stopped Expedia fixed the problem.

==Disconnect==

@@ Line 161: / Line 161: @@
   '''Unable to set total inventory below the current base allocation value.'''
- * The number of rooms available is lower than your minimum allocation value in Expedia.
+  '''Stop sell outside of Y with remaining base availability '''
- This usually means that you have guaranteed and allotment to Expedia and you are trying to set lower values for the channel manager.
+ *Base allocation (or contracted allotment) is a minimum number of rooms you have agreed to sell through Expedia.  When the availability the channel manger sends falls below the base allocation, Expedia will ignore availability sent from the channel manager.
- A common cause of this error is not having a valid price for the room in Beds24 on the affected dates.
- Any date without a price will be closed in Beds24 and we will send an inventory of zero to Expedia.
- '''Stop sell outside of Y with remaining base availability '''
-  * The number of rooms available is lower than your minimum allocation value in Expedia.
-  This usually means that you have guaranteed and allotment to Expedia and you are trying to set lower values for the channel manager.
   A common cause of this error is not having a valid price for the room in Beds24 on the affected dates.
   Any date without a price will be closed in Beds24 and we will send an inventory of zero to Expedia.
   *Make sure you have valid rates for the mentioned dates and no bookings from other sources
-  *Beds24: change your inventory to send the allotment you have guaranteed Expedia
+  *Beds24: change your inventory to send the allotment you have guaranteed Expedia (e.g. by removing bookings from other sources)
   *Expedia: Ask Expedia to remove the guaranteed allotment
@@ Line 192: / Line 186: @@
   '''Internal data base error, please try again in a few minutes'''
   Expedia sends you this message to inform you that they are haveing problems with their system. If the error messages stopped Expedia fixed the problem.
 ==Disconnect==

Expedia.com: Difference between revisions

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