Category:Booking.com: Difference between revisions
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== FAQ == | == FAQ == | ||
=== How do I modify or cancel a booking?=== | === How do I modify or cancel a booking?=== | ||
Bookings coming from a channel should be modified by the channel | Bookings coming from a channel should be modified by the channel. Cancelling a booking in Beds24 will not cancel the booking in Booking.com and can cause a double booking. Please ask booking.com or the guest to cancel the booking in Booking.com and the cancellation will be sent to Beds24. | ||
If for some reason you need to make a change in Beds24 and do not want the channel to override it, you can set "Allow Channel Modifications" = No ("Details" tab of the booking"). If you have changed the room you can set "Allow Channel Modifications" = All but not room changes. | |||
=== How do I add a promotion or special price?=== | === How do I add a promotion or special price?=== | ||
You can set up promotions in the Booking.com extranet. Please note that rules like minimum stays set in Beds24 will not apply and have to be set directly in Booking.com. | You can set up promotions in the Booking.com extranet. Please note that rules like minimum stays set in Beds24 will not apply and have to be set directly in Booking.com. | ||