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Revision as of 14:47, 17 September 2016
1 Beds24 is designed as a self-service system.
Information and support is available via the following channels:
1.1 Documentation
This support wiki contains the full documentation.
1.2 Tutorials
Step-by-step setup tutorials and instructions
1.3 Videos
Video tutorials.
1.4 Forum
Log in to your Beds24 account to browse the forum for ideas and solutions.
1.5 Popular Topics:
1.5.1 Getting Started
Apartment and self catering set up
1.5.2 Booking Page and Widgets
Customise information your guests submit with their booking
Multiple offers for packages or different price options
Private label booking page / Use your own subdomain
1.5.3 Apps, Plugins, Extentions
1.5.4 Prices
Offer different price options or packages
Fill gaps resulting from minimum stays
Special rates for agents or referer
Internal prices which are only available in the control panel
Offer extras, tours, activities
1.5.5 Availability
1.5.7 Bookings
1.5.8 Guest Management
Automatically collect reviews from Tripadvisor
1.5.9 User Account
1.5.10 Channel Management
How the channel channel manager works
Set up instructions for channels
1.5.11 Troubleshooting
Booking page shows no availability
No Email notifications on new bookings
Guest made a payment but booking shows cancelled
Potential Issues: "Multiple bookings in Unit"
You dont have permission to access control2.php on this server
Error messages from Booking.com
Error messages from Hostelworld
Error messages from other channels
