Auto Actions: Difference between revisions

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== Troubleshooting ==
== Troubleshooting ==
  If Auto Actions do not send:
  '''If Auto Actions do not send:'''
  *Is your outgoing Email address working? Go to SETTINGS->ACCOUNT->OUTGOING EMAIL and click on "Send Test Email".
  *Is your outgoing Email address working? Go to SETTINGS->ACCOUNT->OUTGOING EMAIL and click on "Send Test Email".
  *Is your Auto Action set to send automatically?
  *Is your Auto Action set to send automatically?
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  *Is the booking set to allow automatic Emails ("Mails" tab of the booking)?
  *Is the booking set to allow automatic Emails ("Mails" tab of the booking)?
  *Do all trigger events apply to the booking?
  *Do all trigger events apply to the booking?
''''''Auto Action is not editable''''''
To have write access to an auto action an account needs to have write access to all properties to all properties to which the auto action applies. This might not be the case if you use sub accounts and the Auto Action is set to trigger for "All Properties".