LOUNGESEATING
'''Custom Cancellation Policy'''
You can send up to three variable percentage refund amounts based on time to check-in plus one optional fixed fee amount which occurs for any cancellation regardless of time to check-in.
The percentage has to be between 1 and 100. For all days less than the lowest rule no refund is automatically applied.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you want to send a custom cancellation policy you need to set "Cancellation Policy" = Custom in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
CANCELCUSTOM1
CANCELCUSTOM2
CANCELCUSTOM3
CANCELCUSTOMFIX
'''Examples:'''
CANCELCUSTOM1 14 50
This will send that the guest will get 50% back if he cancels 14 or more nights before check-in.
CANCELCUSTOM1 14 50
CANCELCUSTOM2 30 75
CANCELCUSTOM3 90 100
This will send that the guest will get
*50% back if he cancels 14 or more nights before check-in
*75% back if he cancels 30 or more nights before check-in
*100% back if he cancels 90 or more nights before check-in
CANCELCUSTOM1 14 50
CANCELCUSTOMFIX 100
A fee of 100 will be charged for any cancellation. If the guest cancels 14 days or more before check-in he will get 50% minus 100 back.