Category:Confirmation Messages: Difference between revisions
Jump to navigation
Jump to search
| Line 58: | Line 58: | ||
8. Payment Request Confirmation Message (SETTINGS-> PROPERTIES-> PAYMENT COLLECTION) | 8. Payment Request Confirmation Message (SETTINGS-> PROPERTIES-> PAYMENT COLLECTION) | ||
If you have set "Non Payment Booking Status" = Request in SETTINGS->PROPERTIES->PAYMENT COLLECTION the system may send out two confirmations. | If you have set "Non Payment Booking Status" = Request in SETTINGS->PROPERTIES->PAYMENT COLLECTION the confirmation message will be sent after the guest clicked "Confirm Booking" (before they paid). | ||
If the guest choose "offline payment", "custom gateway" or credit card collection Depending the payment method the the system may send out two confirmations. | |||
The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. | |||
A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in SETTINGS->PROPERTIES->PAYMENT COLLECTION->OFFLINE PAYMENT/CREDIT CARD after the guest entered their details or clicked continue. | |||
If you do not want to send two confirmation messages set Non Payment Booking Status" = Cancelled. | If you do not want to send two confirmation messages set Non Payment Booking Status" = Cancelled. | ||