Category:Confirmation Messages: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| Line 44: | Line 44: | ||
1. Confirmation Message (first Part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES) | 1. Confirmation Message (first Part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES) | ||
2. Deposit payment instruction (if set up) ( SETTINGS-> | 2. Deposit payment instruction (if set up) ( SETTINGS->PAYMENTS->PAYMENT GATEWAYS->PAYPAL/STRIPE/CREDIT CARD......) | ||
3. Type Message (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES-> TYPE MESSAGES) | 3. Type Message (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES-> TYPE MESSAGES) | ||
| Line 52: | Line 52: | ||
5. Confirmation Message (last part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES) | 5. Confirmation Message (last part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES) | ||
6. Deposit Payment Message (SETTINGS-> | 6. Deposit Payment Message (SETTINGS-> PAYMENTS-> PAYMENT COLLECTION) | ||
7. Payment Request Message (SETTINGS-> | 7. Payment Request Message (SETTINGS-> PAYMENTS-> PAYMENT COLLECTION - only for payment requests) | ||
8. Payment Request Confirmation Message (SETTINGS-> | 8. Payment Request Confirmation Message (SETTINGS-> PAYMENTS-> PAYMENT COLLECTION - only for payment requests) | ||
If you have set "Non Payment Booking Status" = Request in SETTINGS-> | If you have set "Non Payment Booking Status" = Request in SETTINGS->PAYMENTS->PAYMENT COLLECTION the confirmation message will be sent after the guest clicked "Confirm Booking" (before they paid). | ||
If the guest chooses "offline payment", "custom gateway" or credit card collection Depending the payment method the the system may send out two confirmations. | If the guest chooses "offline payment", "custom gateway" or credit card collection Depending the payment method the the system may send out two confirmations. | ||
The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. | The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. | ||
A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in SETTINGS-> | A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in SETTINGS->PAYMENTS->PAYMENT GATEWAYS->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY after the guest completed the payment, entered their card details or accepted to pay offline. | ||
If you do not want to send two confirmation messages set "Non Payment Booking Status" = Cancelled. | If you do not want to send two confirmation messages set "Non Payment Booking Status" = Cancelled. | ||