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*'''Incorrect amount''': Double-check you charge the exact amount sent by the channel from the booking. | *'''Incorrect amount''': Double-check you charge the exact amount sent by the channel from the booking. | ||
===Strong Customer Authentication (SCA) === | |||
If you enable 'Strong Customer Authentication' it enables 3DS2 authentication for Stripe booking page payments and payment requests sent to guests. | |||
The 3DS2 authentication is handled by Stripe and we believe that once completed it will help shift fraud liability from the merchant to the card holders bank. | |||
https://stripe.com/en-en/payments/strong-customer-authentication | |||
It will have no effect on off session cards (card not present) like those sent from OTA's. | |||
If you require 3DS2 authentication you should consider sending a 3DS2 enabled payment request to guests after they book and perhaps not even bother collecting a card at booking time via the OTA. | |||
== Refund of Payments in Stripe == | == Refund of Payments in Stripe == | ||