Stripe: Difference between revisions

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Payments can be manually refunded from within the Stripe account. You will also need to enter them manually into the booking.
Payments can be manually refunded from within the Stripe account. You will also need to enter them manually into the booking.


== Troubleshooting and Issues ==
== Stripe Test Mode ==
 
=== Stripe Test Mode ===
 
To connect to Stripe in testing mode, you can use your Stripe test publishable key and test secret key.
To connect to Stripe in testing mode, you can use your Stripe test publishable key and test secret key.


<span class="circle" >{{#fas:exclamation-circle}} Important:</span> '''You must be disconnected from Stripe to begin.'''
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> '''You must be disconnected from Stripe to begin.'''


Open the Stripe menu at SETTINGS ,>  PAYMENTS  -> PAYMENT GATEWAYS  -> STRIPE
Open the Stripe menu at SETTINGS ,>  PAYMENTS  -> PAYMENT GATEWAYS  -> STRIPE
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When you are finished testing, delete the two test keys and connect in live mode with the "Connect to Stripe" button.
When you are finished testing, delete the two test keys and connect in live mode with the "Connect to Stripe" button.


  Note: Do not use API keys to connect in live mode, Stripe considers this insecure and will limit functionality.  
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Do not use API keys to connect in live mode, Stripe considers this insecure and will limit functionality.  
 


== Troubleshooting and Issues ==
  '''Pending payment did not trigger '''
Pending payments will not work with the Stripe ApiKey connection method (i.e. test mode).


  '''Stripe payment form does not show"
  It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page (and Stripe form) is in an iFrame unless the following Meta tag is included on the parent page.
  It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page (and Stripe form) is in an iFrame unless the following Meta tag is included on the parent page.
  <meta http-equiv="x-ua-compatible" content="IE=edge">
  <meta http-equiv="x-ua-compatible" content="IE=edge">