Refund Vouchers: Difference between revisions
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If you would like to provide a 'Voucher' for deposit/payments made for cancelled bookings see the details below. | If you would like to provide a 'Voucher' for deposit/payments made for cancelled bookings see the details below. | ||
== How it works == | |||
== Option 1 - Remove existing charges and keep payments == | |||
=== How it works === | |||
Utilise the Group function in Beds24 to link the cancelled booking with the payment details to a new booking. | Utilise the Group function in Beds24 to link the cancelled booking with the payment details to a new booking. | ||
The original booking id/reservation number will be used as the Guest Voucher code. | The original booking id/reservation number will be used as the Guest Voucher code. | ||
== | === Set up - Manage Original Booking === | ||
1. Booking Status = Cancelled | 1. Booking Status = Cancelled | ||
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== Option 2 - If you want to view/keep the original charges made on the 'original booking' == | == Option 2 - If you want to view/keep the original charges made on the 'original booking' == | ||
=== How it works === | |||
Utilise the Group function in Beds24 to link the cancelled booking with the payment details to a new booking. | |||
The original booking id/reservation number will be used as the Guest Voucher code. | |||
=== Set up - Manage Original Booking === | === Set up - Manage Original Booking === | ||
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== Option 3 - If you want to create a Special rate for guests to rebook == | == Option 3 - If you want to create a Special rate for guests to rebook == | ||
=== How it works === | |||
This option utilises the 'Agent' functions in Beds24. | This option utilises the 'Agent' functions in Beds24. | ||
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*If you want to offer different discounts depending on where the guests booked originally (Booking.com/Expedia) then you can create a different Agent code for each Channel with Daily Prices/Rates with the appropriate 'Agent Code'. | *If you want to offer different discounts depending on where the guests booked originally (Booking.com/Expedia) then you can create a different Agent code for each Channel with Daily Prices/Rates with the appropriate 'Agent Code'. | ||
=== Create your Special Booking Page === | === Create your Special Booking Page === | ||