Questions and Answers: Difference between revisions
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'''Can guests cancel bookings?''' | '''Can guests cancel bookings?''' | ||
Yes, you can provide guests the option to view and cancel bookings but not change them. | Yes, you can provide guests the option to view and cancel bookings but not change them. Go to SETTINGS -> GUEST MANAGEMENT -> GUEST LOGIN and click HELP for instructions. | ||
If the booking was made a Channel, suggest the guest contacts the Channel to cancel the booking, this ensures that your availability is updated and the dates re-opened. | If the booking was made a Channel, suggest the guest contacts the Channel to cancel the booking, this ensures that your availability is updated and the dates re-opened. | ||