Remotelock.com: Difference between revisions

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<div class="warning">{{#fas:exclamation-triangle}} Remotelock provides various regional servers, the main one we connect to is the US service, if you need to connect to a regional one (for example Japanese) please let us know and we can configure your account accordingly.</div>   
<div class="warning">{{#fas:exclamation-triangle}} Remotelock provides various regional servers, the main one we connect to is the US service, if you need to connect to a regional one (for example Japanese) please let us know and we can configure your account accordingly.</div>   


= Limitations =
= Limitations =
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[[Image:agoda_room_mapping.png|500px|link=]]
[[Image:agoda_room_mapping.png|500px|link=]]
[[Media:agoda_room_mapping.png|view large]]
[[Media:agoda_room_mapping.png|view large]]


If you have a common lock for multiple units you can enter the same lock serial number for each unit.
If you have a common lock for multiple units you can enter the same lock serial number for each unit.
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If bookings are cancelled we delete the guest out of LOCKSTATE. This will remove the access.  
If bookings are cancelled we delete the guest out of LOCKSTATE. This will remove the access.  


The Email address of the guest is sent to Lockstate. You can set up Remotelock to automatically send Emails to the guest. Alternatively you can create an Auto Action in SETTINGS > GUEST MANAGEMENT > AUTO ACTIONS.
==Commuication with guests ==
The Email address of the guest is sent to Lockstate. You can set up Remotelock to automatically send Emails to the guest. Alternatively you can create an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.


The template variable for the pin is [BOOKINGINFOCODETEXT:LOCKSTATE_PIN].
The template variable for the pin is [BOOKINGINFOCODETEXT:LOCKSTATE_PIN].