Nuki.io: Difference between revisions
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*Nuki will send guests an email containing an access code that will allow them to unlock the associated Nuki lock with the Nuki app. | *Nuki will send guests an email containing an access code that will allow them to unlock the associated Nuki lock with the Nuki app. | ||
* Guests have 48 hours to accept the invitation. | * Guests have 48 hours to accept the invitation. | ||
* There is no way to resend a Nuki app invitation if a guest does not accept it in time. However, you may go to [https://web.nuki.io/#/pages/smartlocks web.nuki.io], select Devices, click the desired smartlock, go to the Users tab, then find the booking and click delete. You can then visit the Beds24 Nuki integration at {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > NUKI and click "Send bookings to Locks" to | * There is no way to resend a Nuki app invitation if a guest does not accept it in time. However, you may go to [https://web.nuki.io/#/pages/smartlocks web.nuki.io], select Devices, click the desired smartlock, go to the Users tab, then find the booking and click delete. You can then visit the Beds24 Nuki integration at {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > NUKI and click "Send bookings to Locks". This will cause Nuki to create a new user and send a new invitation to the guest. | ||
*When the user is deleted from the lock, Nuki will send an email to the guest informing them that they no longer have access to the lock. | *When the user is deleted from the lock, Nuki will send an email to the guest informing them that they no longer have access to the lock. | ||