Booking.com: Synchronise bookings prices availability: Difference between revisions
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=Manage bookings= | =Manage bookings= | ||
==Communication with guests== | |||
You can communicate with Booking.com guest directly from Beds24. | |||
You can view all messages which Booking.com makes available from the "API Messages" component on the DASHBOARD and individual communication from the "Messages" tab in the booking. | |||
You and your guests will see the messages in Booking.com Messaging Center. | |||
Currently messaging with guests from Booking.com has following limitations: | |||
*Guests must click on "View Messages" in the email to login to Booking.com and answer from there. | |||
*If a guest hits "reply" on E-mail they received from Booking.com, Booking.com does not send the reply to Beds24 and will also not make the reply available in Booking.com. | |||
To use this function you should: | |||
1. Add the component "API Messages" to your [[:Category:Dashboard|DASHBOARD]] | |||
2. To send Auto Action Emails via messaging set "Send Message" on on the "Messaging" tab in the Auto Action to one of the API options. | |||
==VAT value on extra items== | ==VAT value on extra items== | ||
If an extra item name in the booking matches the name of an upsell item for the property, the VAT value of the upsell item will be used. | If an extra item name in the booking matches the name of an upsell item for the property, the VAT value of the upsell item will be used. | ||