Category:Payments: Difference between revisions
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*Payment Rule = Not Cancelled | *Payment Rule = Not Cancelled | ||
*Payment Due = check in -30 | *Payment Due = check in -30 | ||
'''Send email to guest to confirm receipt of payment''' | |||
Trigger tab: | |||
*Trigger Event = Booking | |||
*Trigger Time = Immediate | |||
*Trigger Window = 365 day | |||
*Booking Status = All not cancelled | |||
*Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full) | |||
Message tab: | |||
*Email Subject - enter the subject for your Guests | |||
*Email Text :- enter the Email text you wish to send to your guests include template variable | |||
You can use Invoice Template variables showing the booking charges/payments. | |||
[INVOICETABLE] will show all of the Charges/Payments. | |||
</div> | |||
</div> | |||
<div class="mw-collapsible mw-collapsed"> | |||
<div class="headline-collapse" > | |||
===Stripe and Guest payments (3DS2) European Rules - Guest must be present=== | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
If it is not possible to ‘Auto’ collect the payment due to SCA rules, then you can send a payment request to the guest for the outstanding balance. | |||
'''Setup Booking Rules''' | |||
SETTINGS > PROPERTIES > BOOKING RULES | |||
Normal Bookings (30 days or more before checkin - Payment collection = 30%) | |||
*Booking Type = Confirmed with Deposit Payment 1 | |||
Near term Bookings ( 0-30 days with Payment Collection = 100%) | |||
*Days in Advance = 30 | |||
*Payment Type = Confirmed with Deposit Payment 2 | |||
'''Setup Payment Collection''' | |||
SETTINGS > PAYMENTS > PAYMENT COLLECTION | |||
*Deposit Payment 1 Percentage = 30% | |||
*Deposit Payment 2 Percentage - 100% | |||
'''Create Auto Actions''' | |||
(Suggest 2 auto actions created, 1- Send payment link and 2 - send email to guest on successful collection of payment) | |||
SETTINGS > GUEST MANAGEMENT > AUTO ACTIONS | |||
Auto Action - Send payment request to collect balance 30 days before checkin | |||
Trigger tab: | |||
*Trigger Event = Check-in | |||
*Trigger Time = -30 days | |||
*Trigger window = 30 days | |||
*Booking Source =All (for example, you can also set different rules for different channels) | |||
*Invoice Balance = Not Zero | |||
Message tab: | |||
*Send Email : Booking API/Email Smart (select the appropriate option) | |||
*Email Subject - enter the subject for your Guests | |||
*Email Text :- enter the Email text you wish to send to your guests include template variable | |||
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount for the outstanding balance. | |||
*Booking tab: (Optional) | |||
*Execution = One time only | |||
*Flag Text = The text you want to display | |||
*Flag Colour - choose the flag colour | |||
*Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email. | |||
'''Send email to guest to confirm receipt of payment''' | '''Send email to guest to confirm receipt of payment''' | ||