Category:Payments: Difference between revisions
Jump to navigation
Jump to search
| Line 79: | Line 79: | ||
After the payment was collected you will see a status information on the "Info" tab. | After the payment was collected you will see a status information on the "Info" tab. | ||
== Examples == | |||
<div class="mw-collapsible mw-collapsed"> | |||
<div class="headline-collapse" > | |||
===Stripe and Auto payment collections via Stripe - 30% deposit at booking OR 100% if check-in less than 30 Days === | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
'''You need to setup STRIPE Payment Gateway to use the details below.''' | |||
'''Setup Booking Rules''' | |||
SETTINGS > PROPERTIES> BOOKING RULES | |||
*Normal Bookings - 30 days or more before check-in - Payment collection = 30% | |||
Booking Type = Confirmed with Deposit Payment 1 | |||
*Near term Bookings - 0-30 days with Payment Collection = 100% | |||
Days in Advance = 30 | |||
Payment Type = Confirmed with Deposit Payment 2 | |||
'''Setup Payment Collection''' | |||
SETTINGS > PAYMENTS> PAYMENT COLLECTION | |||
*Deposit Payment 1 Percentage = 30% | |||
*Deposit Payment 2 Percentage - 100% | |||
'''Create Payment Rule ''' | |||
SETTINGS > PAYMENTS > PAYMENT RULE | |||
Create a Payment Rule to collect payments if bookings are not cancelled. | |||
'''Create New Payment Rule :''' | |||
*Name = Enter your title - Not Cancelled (for example) | |||
*Action = Auto | |||
Payment Trigger : | |||
*Booking Status = All not cancelled | |||
*Any Booking Info Code = optional | |||
*All Booking Info Codes = optional | |||
*Exclude Booking Info Code = optional (can exclude Virtual Credit cards, find the Booking info code in the booking) | |||
Payment Action : | |||
*Capture = Yes - immediately charged (Capture=Yes) | |||
*Add info code on success = add a Booking Info item to the booking on success | |||
*Add info code on failure = add a Booking Info item to the booking on failure | |||
Prevent Auto Payment : | |||
*Prevent payment if booking status : Cancelled | |||
*Prevent payment action : Set Manual (or Delete) | |||
'''Create Auto Actions''' | |||
(Suggest 2 auto actions created, 1- add pending payment and 2 - send email to guest on successful collection of payment) | |||
'''Add Pending payment to the booking to collect payment 30 days before arrival ''' | |||
SETTINGS > GUEST MANAGEMENT> AUTO ACTIONS | |||
'''Auto Action - collect balance 30 days before check-in''' | |||
(This auto action will add a pending payment to your bookings with the payment date 30 days before check-in) | |||
Trigger tab: | |||
*Trigger Event = Booking | |||
*Trigger Time = immediate | |||
*Booking Source =All (for example, you can also set different rules for different channels) | |||
*Invoice Balance = Not Zero | |||
Invoice tab: | |||
*Payment Type = Percent of balance due | |||
*Description = the text you will see in the "Charges and Payments" tab (Payment Balance) | |||
*Status = if you use the status function add the status you want to apply to the pending payment (optional) | |||
*Amount = 100 (balance is full price so 100% of the balance) | |||
*Payment Rule = Not Cancelled | |||
*Payment Due = check in -30 | |||
'''Send email to guest to confirm receipt of payment''' | |||
Trigger tab: | |||
*Trigger Event = Booking | |||
*Trigger Time = Immediate | |||
*Trigger Window = 365 day | |||
*Booking Status = All not cancelled | |||
*Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full) | |||
Message tab: | |||
*Email Subject - enter the subject for your Guests | |||
*Email Text :- enter the Email text you wish to send to your guests include template variable | |||
You can use Invoice Template variables showing the booking charges/payments. | |||
[INVOICETABLE] will show all of the Charges/Payments. | |||
</div> | |||
</div> | |||
<div class="mw-collapsible mw-collapsed"> | |||
<div class="headline-collapse" > | |||
===Stripe and Guest payments (3DS2) European Rules - Guest must be present=== | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
If it is not possible to ‘Auto’ collect the payment due to SCA rules, then you can send a payment request to the guest for the outstanding balance. | |||
'''Setup Booking Rules''' | |||
SETTINGS > PROPERTIES > BOOKING RULES | |||
Normal Bookings (30 days or more before checkin - Payment collection = 30%) | |||
*Booking Type = Confirmed with Deposit Payment 1 | |||
Near term Bookings ( 0-30 days with Payment Collection = 100%) | |||
*Days in Advance = 30 | |||
*Payment Type = Confirmed with Deposit Payment 2 | |||
'''Setup Payment Collection''' | |||
SETTINGS > PAYMENTS > PAYMENT COLLECTION | |||
*Deposit Payment 1 Percentage = 30% | |||
*Deposit Payment 2 Percentage - 100% | |||
'''Create Auto Actions''' | |||
(Suggest 2 auto actions created, 1- Send payment link and 2 - send email to guest on successful collection of payment) | |||
SETTINGS > GUEST MANAGEMENT > AUTO ACTIONS | |||
Auto Action - Send payment request to collect balance 30 days before checkin | |||
Trigger tab: | |||
*Trigger Event = Check-in | |||
*Trigger Time = -30 days | |||
*Trigger window = 30 days | |||
*Booking Source =All (for example, you can also set different rules for different channels) | |||
*Invoice Balance = Not Zero | |||
Message tab: | |||
*Send Email : Booking API/Email Smart (select the appropriate option) | |||
*Email Subject - enter the subject for your Guests | |||
*Email Text :- enter the Email text you wish to send to your guests include template variable | |||
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount for the outstanding balance. | |||
Booking tab: (Optional) | |||
*Execution = One time only | |||
*Flag Text = The text you want to display | |||
*Flag Colour - choose the flag colour | |||
*Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email. | |||
'''Send email to guest to confirm receipt of payment''' | |||
Trigger tab: | |||
*Trigger Event = Booking | |||
*Trigger Time = Immediate | |||
*Trigger Window = 365 day | |||
*Booking Status = All not cancelled | |||
*Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full) | |||
Message tab: | |||
*Email Subject - enter the subject for your Guests | |||
*Email Text :- enter the Email text you wish to send to your guests include template variable | |||
You can use Invoice Template variables showing the booking charges/payments. | |||
[INVOICETABLE] will show all of the Charges/Payments. | |||
</div> | |||
</div> | |||
====Without Stripe==== | ====Without Stripe==== | ||