Auto Actions: Difference between revisions

Jump to navigation Jump to search
Lesley (talk | contribs)
Lesley (talk | contribs)
Line 720: Line 720:


'''Create Auto Action one'''
'''Create Auto Action one'''
Trigger tab:
Trigger tab:


Line 725: Line 726:
*Trigger Time = +7 days
*Trigger Time = +7 days
*Trigger Window = 1 day  
*Trigger Window = 1 day  
*Booking Source = ALL (or select the booking source/Channel)
*Booking Source = ALL (or select the booking source/Channel)
*Invoice Balance = Not Zero
*Invoice Balance = Not Zero
Line 731: Line 733:
Message tab:  
Message tab:  


Send Email : select the appropriate option
*'''Send Message''' = Booking API/Smart Email
**Booking API and Email Smart: If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible. If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email. Messages to the Email address entered in the field "Internal" are sent via Email.
**Booking API and Email: Messages are sent via channels API messaging systems if possible. If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email. Messages to the Email address entered in the field "Internal" are sent via Email.


Plain Text (Using Message API)
Plain Text (Using Message API)