Auto Actions: Difference between revisions

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Lesley (talk | contribs)
Lesley (talk | contribs)
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<div class="mw-collapsible-content">
<div class="mw-collapsible-content">


Trigger tab:
'''Trigger tab:'''
 
Time:
*Trigger Event = Booking (but not after check-in)
*Trigger Event = Booking (but not after check-in)
*Trigger Time = Immediate
*Trigger Time = Immediate
*Trigger Window = 1 day
*Trigger Window = 1 day
Between Booking and Check in = 0 to 6
*Between Booking and Check in = 0 to 6
 
Booking Conditions:
*Booking Status = All not cancelled
*Booking Status = All not cancelled


Booking tab:
'''Message tab:''' For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box.  
*Execution = One time only
*Booking Status = No Change
 
Message tab: For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box.  


*'''Send Message''' = Booking API/Smart Email
*Send Message = Booking API/Smart Email


If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
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If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.


*'''Email Subject''' - enter the subject for your Guests
*Email Subject - enter the subject for your Guests


*'''Plain Text Box''' - will send to channels using Message API
*PLAIN TEXT Box - will send to channels using Message API


Message Text :- enter the text you wish to send to your guests include URL. Template variables can be used [[Template_Variables| see here]]
Message Text :- enter the text you wish to send to your guests include URL. Template variables can be used [[Template_Variables| see here]]


*'''HTML box''' - Email will be sent
*HTML box - Email will be sent


Email Text :- It is possible to use the same details (URL) as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]
Email Text :- It is possible to use the same details (URL) as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]




SMS tab :
'''SMS tab :'''


  Please note a charge applies per SMS message.  
  Please note a charge applies per SMS message.  
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Enter the message to send, messages will be truncated at 160 characters. Template variables can be used.
Enter the message to send, messages will be truncated at 160 characters. Template variables can be used.
'''Booking tab:'''
*Execution = One time only
*Booking Status = No Change


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