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| The cards you have activated in {{#fas:cog}} (SETTINGS) PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD will be sent as accepted cards. | | The cards you have activated in {{#fas:cog}} (SETTINGS) PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD will be sent as accepted cards. |
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| ==== Collect payments from Guests ====
| | If you do not receive a credit card with the booking and require a payment prior to the guest arrival, you can use an Auto Action to request payments from guests. |
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| 1. Request the Credit card details as it was not collected at the time of the booking.
| | You can collect their credit card details to charge manually see [[:Category:Payments#Request Guests to Submit Credit Card Details|Here]] via your payment gateway, |
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| | or automatically if you use the Stripe Integration see [[:Category:Payments#Payment_Request|Here]] for more information. |
| * If you want to manually process the guest credit cards in your own payment gateway, send an email to the guest to submit their Credit Card details :- see [[:Category:Payments#Request_Guests_to_Submit_Credit_Card_Details|Here]].
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| * You can automatically process the payment via the payment gateways you have activated, send an email to the guest with a Payment Request so the guest can make a payment. See [[:Category:Payments#Payment_Request|Send Payment Request]] for more information.
| | <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount. |
| ** If you want to direct the guest using Template Variables then see [[:Category:Payments#Using_Template_Variables|Send Payment Request with Template variables]] for more information.
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| ** If you want to direct the guest using URLs then see [[:Category:Payments#Using_Request_URL_Parameters|Send Payment Request URL]] for more information.
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| ** If you want to direct the guest to Paypal then see [[:Category:Payments#Using_Request_URL_Parameters|Send PayPal Payment Request]] for more information.
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| 2. Guest credit card was sent with the booking.
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| * You want to manually process the guest credit card in your own payment gateway, the guest credit card details will be stored in Beds24 and you will receive a Security Code in the Booking Notification, you can use this to access the guest CVC to charge their card. See [[:Category:Card_Number_Collection#Collect_Credit_Card_Details_for_Bookings_from_your_own_website|Process Guest Credit Cards]].
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| * Guest credit card has been sent to Stripe.
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| ** Collect the payment manually via the Stripe Button in the Charges & Payments tab of the booking. [[:Category:Stripe#Collect_payment_manually|Manually collect payment via Stripe]]
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| ** Automate the collection of the payment using pending payments. See [[:Category:Pending Payments|Create Pending Payment]]
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| <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount.
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| '''This function is currently only used for Homeaway XML.''' | | '''This function is currently only used for Homeaway XML.''' |