Expedia Mapping: Difference between revisions
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=== Report No-shows, date changes request cancellations or restrict channel modifications === | === Report No-shows, date changes request cancellations or restrict channel modifications === | ||
*You will see buttons in the "Summary" tab of the bookings which allow you to report changed stay dates, cancellations by guest, no shows, changed cancellation penalties and changed stay prices to Expedia. | *You will see buttons in the "Summary" tab of the bookings which allow you to report changed stay dates, cancellations by guest, no shows, changed cancellation penalties and changed stay prices to Expedia. | ||
**Report invalid cards | **Report invalid cards | ||
**Report date changes | **Report date changes | ||
** | **Report No-shows | ||
** | *Cancel a reservation as requested by the guest - A lodging partner can request to cancel a reservation and agree to waive (or refund , if applicable) any cancellation fees and other amounts associated with the reservation. Expedia Group will not charge any compensation for these waived amounts. | ||
**Cancel a reservation if the method of payment is invalid (Hotel Collect only) | |||
If the credit card provided by the traveler is invalid, the partner can request to cancel the reservation and agree to waive (or refund, if applicable) any cancellation fees and other amounts associated with the reservation. Expedia Group will not charge any compensation for these waived amounts. | |||
*If you want to not allow channel modifications by default you can change the setting for "Allow Channel Modifications" value" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER. | *If you want to not allow channel modifications by default you can change the setting for "Allow Channel Modifications" value" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER. | ||