TTLock: Difference between revisions

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'''Invalid account or invalid password'''
'''Invalid account or invalid password'''


The username and password you provide must be the same username and password you use to login to the TTLock app. This account must also be the top administrator account for the lock - most likely this will be the account that initially setup the lock.
The username and password you provide must be the same username and password you used to create your TTLock account.
 
This will not necessarily be the same username you use to login to TTLock. For example, if you initially signed up with an email address, then later added a phone number, the correct username will be your email address.
 
'''Cannot see the expected locks'''
The username you enter must be the top administrator account for the lock - most likely this will be the account that initially set up the lock.


= Disconnect=
= Disconnect=
Delete your username and password and set Synchronize to "disabled" to disconnect.
Delete your username and password and set Synchronize to "disabled" to disconnect.