Booking.com: Synchronise bookings prices availability: Difference between revisions
Jump to navigation
Jump to search
| Line 514: | Line 514: | ||
'''Failed to post message: Message content failed to pass security filters''' | '''Failed to post message: Message content failed to pass security filters''' | ||
Ensure you do not have any special characters in the message text that could fail the Booking.com Security checks. (For example do not use @ in the message text). | Ensure you do not have any special characters in the message text that could fail the Booking.com Security checks. (For example do not use @ in the message text). | ||
'''Message failed to send to reservation 12345678 - content or attachment is required''' | |||
There are two possible reasons: | |||
1. There is no content in the language of the Guest, in the Messaging tab of the auto action that you triggered for this booking. | |||
*Open the booking go to the Mail & Action tab and check the guest language. | |||
*Open the auto action and ensure you have text in the Subject, Plain Text Field and HTML Field. | |||
2. Auto action should not send a message to the guest, go to the Messaging tab in the Auto action and set 'Sending Message' = NO (or Internal) | |||
'''You cannot mark credit card as invalid since the property has not passed trust verification checks''' | '''You cannot mark credit card as invalid since the property has not passed trust verification checks''' | ||