This page gives a a general overview over web hooks.

Webhooks are small messages sent from our server to yours, they can be used to trigger an action on your server in a timely manner, for example to retrieve a new booking via API.

1 Booking Webhook

Triggered on a new or modification to an existing booking.

Webhooks are asynchronous and there can be a small variable delay between a change and a webhook being sent (an average delay of one minute is to be expected). They are not an instant notification.

Setup: (SETTINGS) PROPERTIES > ACCESS

Webhook URL's are specified per property so you can transmit information to identify the property in the URL

https://yourdomain.com/page?property=1

https://yourdomain.com/page?property=2

https://yourdomain.com/page?property=3

Template variables can also be used in the URL

https://yourdomain.com/page?property=[PROPERTYID]

Note: ensure any information included in the URL by template variable is suitable for a URL, for example guest names may contain characters that are not allowed in URL's and may cause the webhook to fail. 

1.1 Version 2 Booking Webhook

Booking webhooks can contain the booking data as a JSON object in their body. This can mean in many cases there is no need to make any additional API call after receiving the webhook.

This is currently a Beta function, please contact support if you wish to use it

2 Auto Action Webhook

Triggered when an auto action triggers.

Setup: (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS

3 Inventory Webhook

Triggered when room inventory or price changes.

Setup: (SETTINGS) APPS & INTEGRATIONS > WEBHOOKS