This page gives a a general overview over web hooks.

Webhooks are small messages sent from our server to yours, they can be used to trigger an action on your server in a timely manner, for example to retrieve a new booking via API.

1 Booking Webhook

Triggered on a new or modification to an existing booking.

Webhooks are asynchronous and there can be a small variable delay between a change and a webhook being sent (an average delay of one minute is to be expected). They are not an instant notification.

Setup: (SETTINGS) PROPERTIES > ACCESS

Webhook URL's are specified per property so you can transmit information to identify the property in the URL

https://yourdomain.com/page?property=1

https://yourdomain.com/page?property=2

https://yourdomain.com/page?property=3

Template variables can also be used in the URL

https://yourdomain.com/page?property=[PROPERTYID]

Note: ensure any information included in the URL by template variable is suitable for a URL, for example guest names may contain characters that are not allowed in URL's and may cause the webhook to fail. 

1.1 Version 2 Booking Webhook

Booking webhooks can contain the booking data as a JSON object in their body. This can mean in many cases there is no need to make any additional API call after receiving the webhook.

Technical documentation can be found here https://api.beds24.com/v2/#/Webhooks/postWebhooks___bookings

This is currently a Beta function, please contact support if you wish to use it.

2 Auto Action Webhook

Triggered when an auto action triggers.

Setup: (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS

3 Inventory Webhook

Triggered when room inventory or price changes.

Setup: (SETTINGS) APPS & INTEGRATIONS > WEBHOOKS