Auto Actions: Difference between revisions

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-Auto emails are pre-canned emails programmed to be sent automatically to guests at specific times.
+[[Category:Guest Management]]
+== Email Templates ==
-The emails can contain template variables to include information specific to the booking in the email, for example the guests name or the arrival date.
-The emails can be sent at specific times after the booking was made, before arrival or after departure.
+Email templates are pre-canned emails which can be sent manually or programmed to be sent automatically to guests at specific times after the booking was made, before arrival or after departure.
+The emails can contain [[Template Variables]]  to include information specific to the booking in the email, for example the guests name or the arrival date.
+In SETTINGS -> GUEST MANAGEMENT -> TEMPLATE EMAILS you can define a number of pre-canned standard reply emails with a subject and text.
+To send Emails manually open a booking and go to the MAIL tab.
+The emails are then opened ready to send to your guest with a single click on the envelope icons ''Bookings''. The email will open in your normal email program on your computer. You may send it as is or edit it before sending.
+Some systems have a limit of about 2000 characters for this form of email generation. If the email will not open try reducing the amount of text.

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