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[[Category:Guest Management]] | [[Category:Guest Management]] | ||
== Email Templates == | == Email Templates == | ||
Email templates are pre-canned emails which can be sent manually or programmed to be sent automatically to guests at specific times after the booking was made, before arrival or after departure. | Email templates are pre-canned emails which can be sent manually or programmed to be sent automatically to guests at specific times after the booking was made, before arrival or after departure. | ||
In SETTINGS -> GUEST MANAGEMENT -> TEMPLATE EMAILS you can define a number of pre-canned standard reply emails with a subject and text. The Emails can contain [[Template Variables]] to include information specific to the booking in the email, for example the guests name or the arrival date. | |||
In SETTINGS -> GUEST MANAGEMENT -> TEMPLATE EMAILS you can define a number of pre-canned standard reply emails with a subject and text. | |||
*To send Emails automatically you need to set up your outgoing Email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. | |||
*To send Emails manually open a booking and go to the MAIL tab. Manual Emails will open in your normal email program on your computer. You may send it as is or edit it before sending. | |||
Some systems have a limit of about 2000 characters for this form of email generation. If the email will not open try reducing the amount of text. | Some systems have a limit of about 2000 characters for this form of email generation. If the email will not open try reducing the amount of text. | ||