Difference between revisions of "Email Communication"
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(Created page with "Category:How to By default the guest will receive a '''booking notification''' from [email protected]. You can set the system to sent confirmations from your email addre...") |
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[[Category:How to]] | [[Category:How to]] | ||
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| + | == Communication with Guests == | ||
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By default the guest will receive a '''booking notification''' from [email protected]. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. | By default the guest will receive a '''booking notification''' from [email protected]. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. | ||
To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> EMAIL TEMPLATES. | To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> EMAIL TEMPLATES. | ||
| − | '''Template e-mails''' can be sent directly from the booking. | + | '''Template e-mails''' can be sent automatically at specific times or or manually directly from the booking. |
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| − | [[Template Variables]] may be used in the email. [[Template Variables]] are special codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email. | + | [[Template Variables]] may be used in the email. [[Template Variables]] are special short codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email. |
Revision as of 08:01, 22 August 2013
Communication with Guests
By default the guest will receive a booking notification from [email protected]. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.
To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> EMAIL TEMPLATES.
Template e-mails can be sent automatically at specific times or or manually directly from the booking.
Template Variables may be used in the email. Template Variables are special short codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email.
