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__TOC__
__TOC__


=Overview=
Beds24 is a feature-packed all-in-one system with dedicated functionality for all property tyes.
'''Properties'''
With Beds24 you can manage one or multiple properties. A property can be a vacation rental, a hotel, a hostel, a B&B, a holiday house, an apartment house, a campground, etc.
'''Rooms'''
Properties are divided into rooms, representing individually bookable sections. Each property must have at least one room.
Even if you rent your property as a single unit, such as a vacation rental, you need to define one room to represent the entire property.
Beds24 supports multiple categories or room types within one property and multiple inventories.
'''Availability'''
Availability is calculated for each room based on bookings already in the system and prices that have been set. If you have no prices for a certain date the system will show no availability. For this reason it is important to keep the bookings and prices up-to-date.
=Using Beds24=
Beds24 is designed as a self-service system. Set up is free and you can do it yourself. These are the requirements to use Beds24:
Beds24 is designed as a self-service system. Set up is free and you can do it yourself. These are the requirements to use Beds24:


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*use online help and instructions to do your own set up
*use online help and instructions to do your own set up


== The Control Panel ==
==Use on Mobile Devices==
<embedvideo service="youtube">https://youtu.be/Ut5dlrTfIjg</embedvideo>
We provide a mobile app for Android and IOS. you can find more details when you go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > MOBILE APP


=== DASHBOARD ===
Also the Control Panel is responsive and accessible via a browser from any mobile device.
The dashboard shows you the information which is most relevant to you at a glance. The content is fully customisable


<embedvideo service="youtube">https://youtu.be/c45dHrA7stE</embedvideo>
If you log in from a mobile device you should see a special mobile dashboard which gives you an overview on key information linking links to more special mobile pages and you will also have access to all other Beds24 functions.


===CALENDAR ===
This allows you to perform all actions from your smart phone or tablet it you need to. You have the option to set up a special dashboard to use from mobile devices.
The CALENDAR gives a complete overview on your bookings, prices and inventory and lets you adjust inventory and add bookings.


[[File:dynamic-calendar.mp4|640px]]
If you do not see the mobile dashboard click on the mobile icon in the top left corner.


For more information about what you can do on in the CALENDAR click on CALENDAR then click on HELP in the top right menu of this page.
We do not provide an app because by nature the functionality of an app is limited and user research shows that an app could never meet the flexibility and the the power Beds24 customers are used to.


===BOOKINGS===
If you use the CALENDAR page on a smartphone we recommend setting the view to one day.
On-line bookings by your guests are automatically entered into the system. You can also manually enter off-line bookings. If you are using the Channel Manager, it will import your bookings from your booking channels.


[[Image:BOOKINGS.png|700px|link=]]
==Help and Support==
[[Media:BOOKINGS.png|view large]]
*This '''[[Support_Center|Support Wiki]]'''  will give you an overview and explain how to use the booking system in detail.
**You can use the seach function to find information.
**Watch tutorial '''[[Videos]]'''. 
*Our [http://beds24.com/wizard/index.php Setup Wizards] guide you through the setup process and are an easy way to get familiar with functionalities.
*The control has a context sensitive help system <span style=color:#007bff;“ >{{#far:question-circle}}  </span> which explains each setting and help for each page.
*Browse the [http://forum.beds24.com/index.php Beds24 Forum]for ideas and solutions.
*We do offer free support on technical issues. You can contact us via the SUPPORT area in the control panel.


For more information click on BOOKINGS then click on HELP in the top right menu of this page.
<embedvideo service="youtube">https://www.youtube.com/watch?v=_v6nfRFy8SA&feature=youtu.be</embedvideo>


===GUESTS===
=Automation=
Save information about a guest and view their previous bookings.
Beds24 as a strong focus on  smart automation tools including


For more information click on GUESTS then click on HELP in the top right menu of this page.
*Price and availability distribution
*Messsaging
*Payment Collection
*Automatic changes on bookings when defined conditions are met


===SETTINGS===
=Channel Manager=
The multitude of sophisticated settings makes  the system very powerful. You do not need to enter information for settings you don't use. Select the ones you need to reflect your pricing, strategy and conditions.  
The channel manager updates every sales channel when you receive a new booking. You can enable channel management under  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER.


For more information click on HELP in the top right menu of each page.
For more information on how the channel manger works go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER then click on HELP in the top right menu of this page. On this page you will also find links with detailed information on each channel.
 
==Receive Bookings==
===Availability===
Availability is calculated for each room based on bookings already in the system and prices that have been set. If you have no prices for a certain date the system will show no availability. For this reason it is important to keep the bookings and prices up-to-date.
 
===Prices===
You can set almost unlimited price and discount combinations.
 
[[:category:Prices|Here]] you can find more information about prices.


===Booking Page===
=Booking Engine=
The booking page displays availability and prices to guests and lets them book directly online. The booking page can be fully customised in {{#fas:cog}} (SETTINGS) BOOKING ENGINE.
The booking page displays availability and prices to guests and lets them book directly online. The booking page can be fully customised in {{#fas:cog}} (SETTINGS) BOOKING ENGINE.


Line 63: Line 80:
For more information on how to customise your booking page go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE then click on HELP in the top right menu of this page.
For more information on how to customise your booking page go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE then click on HELP in the top right menu of this page.


===Booking Widgets - Booking Button, Booking Strip, Booking Box and more===
Booking widgets connect your website to your booking page. Options include booking buttons, booking boxes, booking strips, calendars. To install them you or your web designer copy the code we provide to your web site. If you want to do it yourself you will need the ability to edit the HTML of your page.  You can customise the widgets and get the code in the control panel under<br /> {{#fas:cog}} (SETTINGS) BOOKING ENGINE->BOOKING  WIDGETS.
Booking widgets connect your website to your booking page. Options include booking buttons, booking boxes, booking strips, calendars. To install them you or your web designer copy the code we provide to your web site. If you want to do it yourself you will need the ability to edit the HTML of your page.  You can customise the widgets and get the code in the control panel under<br /> {{#fas:cog}} (SETTINGS) BOOKING ENGINE->BOOKING  WIDGETS.


For more information click on on HELP in the top right menu of each page.
For more information click on on HELP in the top right menu of each page.


==Channel Manager==
= The Control Panel =
The channel manager updates every web site when you take a new booking. You can enable channel management under  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER.
<embedvideo service="youtube">https://youtu.be/Ut5dlrTfIjg</embedvideo>


For more information on how the channel manger works go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER then click on HELP in the top right menu of this page. On this page you will also find links with detailed information on each channel.
== DASHBOARD ==
The dashboard shows you the information which is most relevant to you at a glance. The content is fully customisable
 
<embedvideo service="youtube">https://youtu.be/c45dHrA7stE</embedvideo>
 
==CALENDAR ==
The CALENDAR gives a complete overview on your bookings, prices and inventory and lets you adjust inventory and add bookings.


==Use on Mobile Devices==
[[File:dynamic-calendar.mp4|640px]]
We provide a mobile app for Android and IOS. you can find more details when you go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > MOBILE APP


Also the Control Panel is responsive and accessible via a browser from any mobile device.
For more information about what you can do on in the CALENDAR click on CALENDAR then click on HELP in the top right menu of this page.


If you log in from a mobile device you should see a special mobile dashboard which gives you an overview on key information linking links to more special mobile pages and you will also have access to all other Beds24 functions.
==BOOKINGS==
If you are using the Channel Manager, it will import your bookings from your booking channels. Also on-line bookings from your  booking pate are automatically entered into the system. You can also manually enter off-line bookings.  


This allows you to perform all actions from your smart phone or tablet it you need to. You have the option to set up a special dashboard to use from mobile devices.
[[Image:BOOKINGS.png|700px|link=]]
[[Media:BOOKINGS.png|view large]]


If you do not see the mobile dashboard click on the mobile icon in the top left corner.
For more information click on BOOKINGS then click on HELP in the top right menu of this page.


We do not provide an app because by nature the functionality of an app is limited and user research shows that an app could never meet the flexibility and the the power Beds24 customers are used to.
==Prices==
You can set almost unlimited price and discount combinations.  


If you use the CALENDAR page on a smartphone we recommend setting the view to one day.
[[:category:Prices|Here]] you can find more information about prices.


==Help and Support==
==SETTINGS ({{#fas:cog}} on the right==
*This '''[[Support_Center|Support Wiki]]''' will give you an overview and explain how to use the booking system in detail.  
The multitude of sophisticated settings makes the system very powerful. You do not need to enter information for settings you don't use. Select the ones you need to reflect your pricing, strategy and conditions.  
**You can use the seach function to find information.
**Watch tutorial '''[[Videos]]'''.
*Our [http://beds24.com/wizard/index.php Setup Wizards] guide you through the setup process and are an easy way to get familiar with functionalities.
*The control has a context sensitive help system <span style=color:#007bff;“ >{{#far:question-circle}}  </span> which explains each setting and help for each page.
*Browse the [http://forum.beds24.com/index.php Beds24 Forum]for ideas and solutions.
*We do offer free support on technical issues. You can contact us via the SUPPORT area in the control panel.


<embedvideo service="youtube">https://www.youtube.com/watch?v=_v6nfRFy8SA&feature=youtu.be</embedvideo>
For more information click on HELP in the top right menu of each page.


==Glossary==
=Glossary=
'''Agent'''  
'''Agent'''  


Retrieved from "https://wiki.beds24.com/index.php/Introduction"