Category:Booking.com: Difference between revisions
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Any errors occuring during updates will be emailed to you with the error message as returned by Booking.com. Below are common error messages and how to fix them. | Any errors occuring during updates will be emailed to you with the error message as returned by Booking.com. Below are common error messages and how to fix them. | ||
'''Updating availability hasn't been enabled for hotel 0000''' | |||
You have not activated the connection in the booking.com extranet. Please log into your booking.com extranet and activate the connection. | |||
'''Not allowed to update Single Use Rate for Room''' | '''Not allowed to update Single Use Rate for Room''' | ||
Booking.com have not activated a single occupancy price for the room. | Booking.com have not activated a single occupancy price for the room. | ||
Either ask Booking.com to allow a single price or remove it from the rate(s) being sent to Booking.com | Either ask Booking.com to allow a single price or remove it from the rate(s) being sent to Booking.com | ||
'''Rooms to Sell were set below the Minimum Contracted rooms for these dates''' | |||
You have agreed to supply a minimum number of rooms to Booking.com on the mentioned dates and Beds24 is trying to update them to a number lower than your agreed minimum. Booking.com have ignored the Beds24 values on those dates and used your agreed minimum instead. | |||
==Notes== | ==Notes== | ||