Glossary

Auto Action

Pre-canned email which can be sent manually or programmed to be sent automatically to guests at specific times after the booking was made, before arrival or after departure. More information..

Booking Channel

OTA´s like Booking.com, Expedia....

Host Notification

Automatic Email notification on new bookings. More information..

Inventory

Rooms/units available for booking.

Standard Reply

Pre-canned Emails which will open in your desktop email program. More information..

Template Variable

Short codes which will be replaced by the relevant information from each booking. They can be used in text settings or messages. More information..

Upsell Item

Extra services a guest can add at the time of booking, like bicycle hire, a sightseeing trip, meal, parking or obligatory charges like additional tax or cleaning fee.More information..

Widget

see Booking Widget