Glossary

Auto Action

Pre-canned email which can be sent manually or programmed to be sent automatically to guests at specific times after the booking was made, before arrival or after departure. More information..

Booking Channel

OTA´s like Booking.com, Expedia....

Booking Widget

Button, calendars, booking boxes which connect your website to the booking system. More information..

Confirmation Messages

Automatic Emails guests receive when they have completed a booking. More information..

Channel Manager Link

Programme helping to manage availability and rates across your own website and booking channels. More information..

Daily Prices

Simple per room prices which can be used for simple pricing structures or to override rates on individual dates. More information..

Host Notification

Automatic Email notification on new bookings. More information..

Inventory

Rooms/units available for booking.

Rate

Can set a complex pricing structure. Multiple rates and discounts may be defined for each room. More information..

Standard Reply

Pre-canned Emails which will open in your desktop email program. More information..

Template Variable

Short codes which will be replaced by the relevant information from each booking. They can be used in text settings or messages. More information..

Upsell Item

Extra services a guest can add at the time of booking, like bicycle hire, a sightseeing trip, meal, parking or obligatory charges like additional tax or cleaning fee.More information..

Widget

see Booking Widget