Auto Actions: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| Line 1: | Line 1: | ||
[[Category:Guest Management]] | [[Category:Guest Management]] | ||
[[Category:Messaging]] | |||
An Auto Action is an action which can be programmed to occur at a time relative to the booking being made, check in date or check out date. | An Auto Action is an action which can be programmed to occur at a time relative to the booking being made, check in date or check out date. | ||
The action can be a pre-canned email sent to the guest or a fixed email address or a change to booking information. | The action can be a pre-canned email sent to the guest or a fixed email address or a change to booking information. Click on "Edit" to modify an existing auto action or on "Create New Action" to set up a new auto action: | ||
'''Trigger''' | |||
Set when the action happens and what it applies to. | |||
'''Email''' | |||
Go to Email to create or modify a prepared Email template. Templates can contain [[Template Variables]] to include information specific to the booking in the Email, for example the guests name or the arrival date. | |||
*To send Emails automatically you need to set up your outgoing Email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. | *To send Emails automatically you need to set up your outgoing Email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. | ||
| Line 13: | Line 19: | ||
Some systems have a limit of about 2000 characters for this form of email generation. If the email will not open try reducing the amount of text. | Some systems have a limit of about 2000 characters for this form of email generation. If the email will not open try reducing the amount of text. | ||
'''Booking''' | |||
Go to Booking to set up an auto action which modifies something in the booking. | |||