Category:Booking Rules: Difference between revisions

Jump to navigation Jump to search
← Older editNewer edit →
No edit summary
No edit summary
Line 3: Line 3:
[[Category:Prices_and_Availability]]
[[Category:Prices_and_Availability]]
  ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''
  ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''
== Rules ==
You have a choice on booking rules which define how  bookings from your own web site are treated:
You have a choice on booking rules which define how  bookings from your own web site are treated:


Confirmed online bookings
'''1. Automatically Confirmed online bookings'''
 
*No Deposit - auto confirmed booking with no deposit
*No Deposit - auto confirmed booking with no deposit




Booking requests which can be accepted or rejected manually
'''2. On Request Bookings''' -  Bookings that have to be confirmed manually.
 
*Request Only - booking to be confirmed manually
*Request Only - booking to be confirmed manually


Additional rules you can set are:
*Block the room - no availabilty will be shown for blocked rooms
*Do not block the room
'''3. Collect credit card details to process the card manually through your own bank or merchant account'''


If you want to collect credit card number for security you can set the amounts under SETTINGS -> PROPERTIES -> CREDIT CARD COLLECTION
*Request CC - request only with Credit Card collection
*Request CC - request only with Credit Card collection
*Collect CC - number collected but not charged
*Collect CC - number collected but not charged
If you want to collect credit card number for security you can set the amounts under SETTINGS -> PROPERTIES -> CREDIT CARD COLLECTION


'''4. Online Deposit Collection'''


If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> PROPERTIES -> DEPOSIT PAYMENT
If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> PROPERTIES -> DEPOSIT PAYMENT
Line 22: Line 34:
*Deposit Payment 2 - auto confirmed with deposit payment
*Deposit Payment 2 - auto confirmed with deposit payment


'''4. Black out Property'''


If you do not want to accept new bookings for a certain period (for example if you are closed for the season) you wan set a blackoout
If you do not want to accept new bookings for a certain period (for example if you are closed for the season) you wan set a blackoout
*Blackout period - no new bookings accepted
*Blackout period - no new bookings accepted


Booking Rules define the options and rules applying to all bookings or bookings within a certain period. To define your booking rules go to '''SETTINGS-> PROPERTIES ->BOOKING RULES''' You have following options:
== Hierarchy of Rules ==
 
The default booking rules for the whole property can be overridden
 
*by the booking rule for an offer set in SETTINGS->PROPERTIES->ROOMS -> OFFER
'''Periods'''
*the "Booking Type" set in the "Summary" tab of a rate can override the rule set in SETTINGS->PROPERTIES->BOOKING RULES and the rule set in SETTINGS->PROPERTIES->ROOMS -> OFFER


== Periods ==
Booking Rules define the options and rules applying to all bookings or bookings within a certain period. You have following options:
*'''Normal Bookings''' -the booking type for normal bookings. If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates.  
*'''Normal Bookings''' -the booking type for normal bookings. If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates.  


Line 37: Line 52:
*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.
*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.


== Spam Protection ==


'''Rules'''
Rules you can set are:
*Blackout period - no new bookings accepted
*No Deposit - automatic confirmed booking with no deposit
*Request Only - booking to be confirmed manually
If you want to collect credit card number for security you can set the accepted cards under '''SETTINGS -> PROPERTIES -> CREDIT CARD'''
*Request CC - request only with Credit Card collection
*Collect CC - number collected but not charged
For security reasons we never send credit card details via email. To see the credit card number please log in and open the booking.
If you choose to also collect the security number you can either store it with the credit card number it will be sent to you encrypted. It can be be viewed by entering the encrypted security code into the booking details.  Alternatively you can store it with the booking (not recommended).You can set this in SETTINGS-> ACCOUNT->PREFERENCES.
If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under '''SETTINGS -> PROPERTIES -> DEPOSIT COLLECTION'''
*Deposit Payment 1 - auto confirmed with deposit payment
*Deposit Payment 2 - auto confirmed with deposit payment
'''On Request Bookings''' -  Bookings that have to be confirmed manually.
Rules you can set are:
*Block the room - no availabilty will be shown for blocked rooms
*Do not block the room
The default booking rules for the whole property can be overridden
*by the booking rule for an offer set in SETTINGS->PROPERTIES->ROOMS -> OFFER
*the "Booking Type" set in the "Summary" tab of a rate can override the rule set in SETTINGS->PROPERTIES->BOOKING RULES and the rule set in SETTINGS->PROPERTIES->ROOMS -> OFFER
'''Spam Protection'''
You can protect yourself from spam via your booking page in SETTINGS -> PROPERTIES -> BOOKING RULES -> GUEST VERIFICATION
You can protect yourself from spam via your booking page in SETTINGS -> PROPERTIES -> BOOKING RULES -> GUEST VERIFICATION


Retrieved from "https://wiki.beds24.com/index.php/Category:Booking_Rules"