Questions and Answers: Difference between revisions

== Channel Manager ==

We have a two way XML connection with mayor booking channels so Beds24.com can export inventory and prices and import bookings and modifications to bookings.The capabilities of the connection depend on the channel. You can find details for each connected channel [[Channel_Manager_Capabilities|here]].

Beds24 can only update inventory, bookings and rates but not descriptions occupancies or pictures. You will need to do this directly in the booking channels.  

== Fees ==

The basic monthly fee is  €3.90 including one room or unit. Additional rooms or units can be added at  €0.30/month each, activities at €0.10/month. This includes unlimited use of the system, Facebook booking app, and availability calendars and booking widgets on as many web sites or blogs as you like.

Optional extras which are only charged if used are channel manager (from €1.00/month), SMS booking notification  (€0.10 per SMS message) and online deposit collection (€0.10 per collection). Additional user  log-ins cost €1.00/each per month.

The  monthly fee for the channel manager is based on the number of links you make. One link is a connection of one room type (can be multiple rooms of the same type) to one channel. Each link costs €1.00 per month. If you have more than 10 links we offer substantial discounts.

The backend is English, Spanish and  German, and we can offer customer support in English and German.

The booking page is available in 19 languages (Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish and Turkish).  If the  booking page does not currently support your language we can look into adding it if you help us with the translation.  

Hosts can choose to activate one or more languages to give guests the option to book in their own language.  

== Multiple Properties / Agency Functions ==

With Beds24 you can manage multiple properties in one account. You have the option to create subaccounts with individual logins for each property. The subaccounts can have their own login with full access (read and write) or limited access (read only).

The  agency search page allows guests to search for availability by criteria you define and book directly online.  For a simple example please look here: https://www.beds24.com/demo/agency-online-reservation-system.htm

We do not have a way to automatically split payments or calculate commission. You could collect the deposit from the guest (your commission) and the property collects the balance when the guest arrives.