Auto Actions: Difference between revisions

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The action can be a pre-canned email sent to the guest or a fixed email address or a change to booking information. Click on "Edit" to modify an existing auto action or on "Create New Action" to set up a new auto action:
The action can be a pre-canned email sent to the guest or a fixed email address or a change to booking information. Click on "Edit" to modify an existing auto action or on "Create New Action" to set up a new auto action:
The auto actions will appear on the MAIL tab of each booking where the email can be sent manually. If you are using your own mail server for outgoing mail the Booking and Invoice actions will also be applied before sending the mail. 


== Trigger ==
== Trigger ==
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If Auto Action Emails are send automatically they are send through your Email server. You should see this on your server. Whether you see it in your Sent box or not depends on your Email programme.
If Auto Action Emails are send automatically they are send through your Email server. You should see this on your server. Whether you see it in your Sent box or not depends on your Email program.


If Auto Action Emails are sent manually via a link in the "Email Templates" list in the booking Beds24 will first try to send through your Email server. You should see this on your server. Whether you see it in your Sent box or not depends on your Email programme.
If Auto Action Emails are sent manually via a link in the "Email Templates" list in the booking Beds24 will first try to send through your Email server. You should see this on your server. Whether you see it in your Sent box or not depends on your Email program.


If this does not work it will pop and send through your desktop. In this case you will see it in your Sent box.
If this does not work it will pop and send through your desktop. In this case you will see it in your Sent box.
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*Execution = One time only
*Execution = One time only
*Booking Status = Request
*Booking Status = Request
Booking changes are applied before the mail is sent.


== Invoice ==
== Invoice ==
Click on Invoice to automatically add invoice items.
Click on Invoice to automatically add invoice items.


Invoice changes are applied before the mail is sent.


== Troubleshooting ==
== Troubleshooting ==