Difference between revisions of "Rooms are not available for booking"
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*Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1") | *Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1") | ||
*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property | *If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property | ||
| + | *The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today. | ||
Revision as of 14:58, 14 January 2016
Availability is calculated for each room based on bookings already in the system and rates that that have been set. If you have no prices for a certain date the system will show no availability. For this reason it is important to keep the bookings and prices up-to-date.
Trouble Shooting
If the system shows no availability please check: *Do you have valid prices? *Check "Max Days in Advance" in the “Summary” tab of the rate. The rates will only display for the time period set. 365 is the default which will show the rates for one year from today. *Do you have inventory in the CALENDAR? *Have you set blackouts in the CALENDAR or an "Exceptional Booking Period" (SETTINGS->PROPERTIES->BOOKING RULES) *Does the room have dependencies on availability in other rooms (SETTINGS->PROPERTIES->ROOMS->SETUP) *Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1") *If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property
- The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.
