Paypal: Difference between revisions
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[[Category:Wordpress]] | [[Category:Wordpress]] | ||
''This page is about the menu SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL'' | ''This page is about the menu SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL'' | ||
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== Setup == | |||
To use this payment option you will need an account with Paypal. | To use this payment option you will need an account with Paypal. | ||
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Go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> BEHAVIOUR and set Open in New Window to On secure payment | Go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> BEHAVIOUR and set Open in New Window to On secure payment | ||
== Troubleshooting == | |||
'''Guest made a payment but booking shows cancelled''' | |||
This happens when you have set SETTINGS->PROPERTIES->DEPOSIT COLLECTION ‘Non Payment Booking Status’ = Cancelled and the system does not know about the payment. | |||
Possible Reasons: | |||
*The IPN is not or not correctly set up in your Paypal account | |||
*You have entered the wrong email address. If you have multiple Emails in Paypal make sure you enter the primary one in SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL | |||
Go to SETTINGS->PROPERTIES->DEPOSIT COLLECTION->PAYPAL and click on HELP for more instructions. | |||
For this booking you will need to manually set it to “Confirmed” and enter the payment in the booking. | |||