Extras: Sell Extras like Activities or Car Rental

This page explains how to offer extras

1.Offer extra services with the accommodation booking

Examples are half board, bicycle hire, a sightseeing trip, meals, parking etc which are booked together with the accommodation.

Go to SETTINGS -> PROPERTIES -> UPSELL ITEMS. Select the property you want to set. If you have multiple properties each property can have its own rules so set up individually.

Select whether the item is optional or obligatory. Obligatory items will be automatically added to the booking and cannot be removed by the guest. An example would be an end of stay cleaning charge or a tax. Optional items can be selected by the guest with their booking.

In RATES optional Upsell items can be enabled/disabled for individual rates. When a booking is made only those optional Upsell items enabled for any rate involved in the booking will be offered to the guest.

If a combination of Daily Prices and Rates is offered then all Upsell items will be offered.

Compulsory Upsell items are always enabled and cannot be disabled by a rate.

2. Offer extras which are not related directly to the accommodation booking

Examples are activities like tours, events, courses or car rental.

Go to SETTINGS -> PROPERTIES and click on ADD NEW PROPERTY. Click on EDIT and you will get to PROPERTIES -> DESCRIPTION. Enter the name (e.g. Daytrip, Car...) and the currency you accept. Set the "Type of Booking" to "Activity".

Go to ROOMS click on EDIT, enter the name (e.g. Day Trip, Car...) and set the "Quantity" to the number places or items you have.

Open AVAILABILITY and

• if you are setting up an event, class, tour etc. which is not booked by the day set Maximum Booking Length to Single Day Activity so the departure date is not collected and the wording of the booking form is changed to represent booking an event or day activity rather than an accommodation

• set Collect Number of Guests to No

Open ASSIGN BOOKINGS and set Unit Allocation to "One per Guest".

Go to SETTINGS -> BOOKING PAGE -> ROOM CONTENT and change Unit Type to the activity you are selling.

Go to SETTINGS -> PROPERTIES -> CONFIRMATION MESSAGES and customise your messages. We suggest at least delete everything from the default that refers to accommodation. For example:

[PROPERTYNAME] Reference Number: [REFERENCENUMBER] Name: [GUESTFULLNAME] Email: [GUESTEMAIL]

Go to RATES

add a rate and set a "Single Price" and an "Extra Person" price.