Setting/propertiesprotectgrouppercent
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You can offer your guests to protect themselves from the cancellation risk of non-refundable direct bookings.
If the guest needs to cancel they can apply for a refund with Refund Protect.
This option is only available for bookings with 100% deposit collection at the time of the booking.
The fee you will have to pay is 5% of the booking value but you can choose to charge a higher or lower percentage.
You must present Refund Protect in a way that it can not be insurance.