Travia

Travia

This page is about the menu  (SETTINGS) CHANNEL MANAGER > TRAVIA and explains how the connection with Travia works and how to set it up.

1 General

• Click here for general information on how the channel manager works.
• This tutorial explains how to set prices for channels.

2 Capabilities

• Beds24.com can export inventory.
• Beds24.com can export multiple rates.
• Beds24.com can import bookings.
• Beds24.com can import booking cancellations.
• Importing cancellations can be disabled for individual bookings.

For details please click here

4 Before you connect

Prices

• We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to set prices for channels.
• If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
• If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.
• Beds24 can send a single (1 person), double (2 guests) and room price which is will apply for the maximum occupancy.
• Travia can support more than one price per room for example to send prices for different minimum stays, meal options or refundable and non-refundable prices and can auto calculate child rates. See chapter "Multiple Rates" below.

Bookings

New Bookings are imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.

Extras and Taxes

"Upsell Items" can not be exported.

Rooms and room types

If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can set up virtual roooms.

6 Set Up

6.1 Travia

Contact your Travia market manager and request to be connected to Beds24.

6.2 Beds24

• Enter your Travia property key
• Enter your Travia hotel id
• Choose if the prices sent from Beds24 include tax or not
• Map your rooms and rates

Map Rooms:

• Click on the "Get Code" link next to the room type id setting.
• Choose the Travia room id you want to map to each Beds24 room and click on it.
• When the correct room id has copied to the room type id setting, click Save.

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Map Rates:

• Set the currency you are using on Travia. If you use a different currency in Beds24 you can use the multiplier (see below).
• Set if your prices in Travia include taxes or not.
• Click on the "Get Code" link next to the rate plan id setting.
• Choose the Travia standard rate for this room and click on it
• When the correct rate plan id has copied to the rate plan id setting.
• Click SAVE

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Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.

7 Price Multiplier

If you want to add a multiplier to your prices, for example because of a different currency to your Beds24 currency, add a * followed by the multiplier number to your hotel id.

For example a Hotel Id setting 123456*1.23 will multiply all prices by 1.23 sent for Hotel id 123456. (i.e. raised by 23%) Lower prices can be sent with a multiplier less than 1, i.e. 123456*0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example 123456*1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

8 Multiple Rates at Travia

Travia can support more than one price per room for example to send prices for different minimum stays, meal options or refundable and non-refundable prices.

Travia can set up multiple rate plan ids for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 rate or offer to each Travia rate. Please use these instructions. If you do not have the appropriate rate ids you need to request Travia to add them.

9 Maximum number accepted bookings

By default all all available rooms are sent to activated channels. In (SETTINGS) CHANNEL MANAGER > CHANNEL INVENTORY limit the number of accepted bookings for this channel.

10 Activate

Before you activate the connection you can view the live availability and prices that will be sent to Travia using the "View actual data" button.

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• Tick "Inventory", "Prices" and "Bookings"
• Save

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If you receive error messages you will need to fix them immediately. The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them.

New Bookings are imported. Modifications and cancellations to bookings are also imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.

11 Updates and Changes

Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.

13 Common Errors

Any errors occurring during updates will be emailed to you with the error message as returned by Travia. Below are common error messages and how to fix them.

14 Disconnect

• Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
• To completely disconnect the channel manager you might need to contact Travia and ask them to disconnect you.