Stripe Payment Schedule

Stripe - Automatically collect payments based on Payment Schedule

 This page is about the menu  (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and automatic payment collection.

This page explains how to setup your payment collection and add pending payments in line with the Payment Schedule.

Currently only available for VRBO/Homeaway. 

1 Use

You can use this method if:

You have a Stripe account and you have connected it to your property.

And

You have setup a Payment Schedule.

If you are in the EU and/or have guests from the EU, you may need to comply with 3DSecure Payments, this will require you to send a payment link to the guest to make the payment directly.

2 How it works

Credit card details will be sent to Stripe and you can collect a payment.

You can define the Payment Due date/time and the amount of the payment.

You can set upto 5 Payment details in the Payment Schedule.

Setup auto actions to add pending payments to the bookings matching the details in the Payment schedule.

3 Set up

3.1 Step 1: Setup your Payment Schedule for VRBO

• Go to (SETTINGS) CHANNEL MANAGEMENT > VRBO/Homeaway > PAYMENT SCHEDULE.

Setup your Payment schedule. VRBO Payment Schedule

Payment Schedule :

• Name - Payment Plan 1 (for example)

Payment 1 :(For deposit)

• Days After Booking = 0 (for at booking)
• Days Before Check-in = None
• Fixed amount = 0
• Percent amount = 25

Payment 2 :(For balance)

• Days After Booking = 0
• Days Before Check-in = 14
• Fixed amount = 0
• Percent amount = balance (outstanding balance)

3.2 Step 2: Setup Stripe Account

Go to (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set:

Stripe is compatible with the pending payments auto charge function and direct charging a stored card from bookings, when you connect via the ‘Connect’ Button.

• Click Connect Button. If you have multiple Stripe Accounts, ensure you connect to the correct Stripe account in your Stripe dashboard.
• Set Enable/Priority - if you plan to use multiple Payment gateways, set the number based on the order on the payment page.
• Save all cards to Stripe = Yes.
• Capture = Yes, for your Beds24 booking page, this will collect the payment at the time of the booking.
• Payment Description - Description for Stripe payments, template variables can be used. This description will be seen in the STRIPE dashboard, this is not visible to the Guest.
• Title - Customise the title for this payment option.
• Instruction - Create an optional description to appear next to the Stripe pay now button.

.

3.3 Step 3: Create a Payment Rule - Optional

Standard payment rules in the system are Auto & Manual, you can create additional rules for the collection of outstanding payments

Go to (SETTINGS) PAYMENTS > PAYMENT RULES

Click Create New Payment Rule :

Payment Rule:

• Name = Enter your title - Not Cancelled (for example)
• Action = Auto

Payment Trigger :

• Booking Status = All not cancelled
• Any Booking Info Code (optional)
• All Booking Info Codes (optional)
• Exclude Booking Info Code = optional (can exclude Virtual Credit cards, find the Booking info code in the booking)

Payment Limit: (optional)

• Booking Balance or Group Booking Balance

This can be used to prevent accidental overcharging in case a payment has already been made. . Payment Action :

• Capture = Yes - immediately charged (Capture=Yes)
• Add info code on success = add a Booking Info item to the booking on success
• Add info code on failure = add a Booking Info item to the booking on failure

Prevent Auto Payment :

• Prevent payment if booking status : Cancelled
• Prevent payment action : Set Manual

3.4 Step 4: Create Auto Actions

Go to (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS

If you have setup multiple payment schedules, then you will need one Auto Action per payment schedule. 

3.4.1 Auto action 1 - Collect payment 1 with Payment Schedule rules

For VRBO/Homeaway bookings. Credit card has been collected by VRBO/Homeaway.

You require 25% deposit at the time of booking.

Click Create New Action

Trigger tab:

• Time
  • Trigger Event = Booking

Set the value based on the Rule set in (SETTINGS)  CHANNEL MANAGEMENT > VRBO/Homeaway > PAYMENT SCHEDULE

• • Trigger Time = Immediate (set the time based on the payment schedule)
  • Time Window = 1 day (set the time based on the payment schedule.

• Booking Source
  • Booking Source =VRBO

• Booking Conditions
  • Group Booking Trigger = Trigger only Master
  • Status = All not cancelled
  • Invoice Balance= Not Zero (can be used to refine the auto action being triggered)

Booking tab: Optional

• Flag Text = Payment1 (for example)
• Flag Colour = select the colour as this will be visible in the Calendar/Bookings list

Booking Info tab: Optional

• Booking Info Code = Payment1 (for example)
• Booking Info Text = Payment 1 from Payment schedule (for example) If you have multiple payment schedules then this can be used in the trigger of the next auto action for a sequence of auto actions.

Invoice tab:

ONLY use Payment Type =‘ Percent of Group balance due’ if you selected Trigger tab > Booking Conditions > Group Booking Trigger = Trigger Only Master.

• Add a Pending Payment to the booking
  • Payment Type = Percent of Group Balance due (select on what the payment is calculated)
  • Description = the text you will see in the "Charges and Payments" tab
  • Status = if you use the status function add the status you want to apply to the pending payment (optional)
  • Amount = 25 (this will be 100% of the outstanding balance)
  • Payment Rule = Not Cancelled - See Step 4 above (if you have set up payment rules in SETTINGS->PAYMENTS ->PAYMENT RULES they will be available here)
  • Payment Due = Trigger date
  • Payment time = set the time to collect payment
  • Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to.

3.4.2 Auto action 2 - Collect payment 2 with Payment Schedule rules

For VRBO/Homeaway bookings. Credit card has been collected by VRBO/Homeaway.

Balance due 14 days before checkin

Click Create New Action

Trigger tab:

• Time
  • Trigger Event = Checkin

Set the value based on the Rule set in (SETTINGS)  CHANNEL MANAGEMENT > VRBO/Homeaway > PAYMENT SCHEDULE

• • Trigger Time = -14 days (set the time based on the payment schedule)
  • Time Window = 14 days (set the time based on the payment schedule.
• Booking Source
  • Booking Source =VRBO

• Booking Conditions
  • Group Booking Trigger = Trigger only Master
  • Status = All not cancelled
  • Invoice Balance= Not Zero (can be used to refine the auto action being triggered)

• Info Codes
  • Any Booking Info Code = PAYMENT1 (sequence from the first payment- Auto Action1)

Booking tab: Optional

• Flag Text = Payment2 (for example)
• Flag Colour = select the colour as this will be visible in the Calendar/Bookings list

Booking Info tab: Optional

• Booking Info Code = Payment2 (for example)
• Booking Info Text = Payment 2 from Payment schedule (for example) If you have multiple payment schedules then this can be used in the trigger of the next auto action for a sequence of auto actions.

Invoice tab:

ONLY use Payment Type =‘ Percent of Group balance due’ if you selected Trigger tab > Booking Conditions > Group Booking Trigger = Trigger Only Master.

• Add a Pending Payment to the booking
  • Payment Type = Percent of Group Balance due (select on what the payment is calculated)
  • Description = the text you will see in the "Charges and Payments" tab
  • Status = if you use the status function add the status you want to apply to the pending payment (optional)
  • Amount = 100 (this will be 100% of the outstanding balance)
  • Payment Rule = Not Cancelled - See Step 4 above (if you have set up payment rules in SETTINGS->PAYMENTS ->PAYMENT RULES they will be available here)
  • Payment Due = Trigger date
  • Payment time = set the time to collect payment
  • Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to.