Stripe

This page is about the menu SETTINGS->PROPERTIES->DEPOSIT COLLECTION->STRIPE

1 Setup

To use this payment option you will need an account with the payment provider.

Register here for a Stripe account.

To connect you will need to enter the specified information from your payment system account.

Stripe will display the booking reference in a data field called "data-description".

1.1 Send credit card details to Stripe

If you set "Save all cards to Stripe" = Yes credit cards supplied by all channels will be sent directly to Stripe where the cards can be charged and delete them from Beds24.

This function works independent of the Stripe deposit collection and will save cards from channel management or entered directly on the booking page. It will not save cards entered manually in the control panel.

The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be carged.

Credit card details can also be sent manually to Stripe.

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Stripe will normally only accept valid cards. If Stripe reject the card, it's details will not be deleted from Beds24.

1.2 Collect payment

Deposits for payments on the Beds24 booking page will be automatically collected. In Beds24 you will see the paid amount in the "Invoice" tab of the booking.

Further charges or charges on cards transmitted from OTAs can be made in Stripe or from within the booking.

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1.3 Virtual Cards

Virtual cards work the same way as "real" cards. Often virtual cards are only valid a certain period. For details please ask the channel which provides the card.

Some virtual cards are restricted so that only merchants which are registered as accommodations can charge the virtual card. In this case you need to make sure you are registered as accommodation with Stripe.

1.4 Refund of Payments in Stripe

There are two types of card collection at stripe:

1) Deposit collection via our booking page, this is a real charge and needs to be refunded manually in STRIPE

2) Card passed from channel like booking.com to stripe, this is the one where the card is not charged by us, the hotel can both charge and refund the card manually in STRIPE