Setting/automailsendrule

Select the trigger event for sending the email. This setting works with the Trigger Time and Trigger Window settings to determine when the action will trigger.

• "Booking" will trigger within the selected trigger time and time window after the booking was made regardless if the guest has already checked-in at that date.

• "Booking to Checkin" will trigger within the selected trigger time and time window after the booking was made until check-in (not after check-in).

Note Check-in requires a negative Trigger Time to set the trigger time before check-in. A positive Trigger Time will trigger that long after check-in.