Billing
This page is about the menu (SETTINGS) ACCOUNT > BILLING
Contents
1 Monthly Service Fee
With Beds24 you only pay for the service you use. Charges are for access to the system and software. You pay no charges or commissions for reservations made using the systems. Guests are never charged any fees for using the system. It is a requirement for using the system is that your account stays in positive credit. We ask customers in the EU to provide us with their valid VAT Number. For customers based in the EU who do not provide us with their valid VAT number and customers based in Germany their local VAT will be added. Please also see our terms and conditions
The fee is calculated based on your current setup. If you change your setup or incur extra charges your credit will be used accordingly.
2 Usage Charges
Additional charges for SMS, and payment processing fees.
3 Make A Payment
You can make a one-off payment.
If you choose Paypal and want to make a payment in another currency this will be converted at the displayed rate and then applied to your account.
All payments to us are non-refundable and non-transferable and can only be used for our services.
You decide how much you would like to pay but small payments incur a processing charge.
Our credit card gateway does not support all card types. If your card shows as "Invalid" you set up an 'Auto Payment' if you remove the card number after the payment went through the card will charged only once. Alternatively, you can pay by credit card using Paypal. Paypal supports a wider range of cards.
4 Automated Payments
You can set up automated payments. We will then automatically credit your card if the balance falls below the threshold with the amount of your choice (plus VAT if applicable). You decide how much you would like to pay but small payments incur a processing charge. We accept Visa and Master Card credit cards.
3ds_cancelled This message tells you that you have not done the last security step required by your bank. Every bank does it a different way. Sometimes it is a TAN, sometimes a second password.
5 Account Information
Enter your company details, name and address.
If you have a EU VAT number we can exempt you from VAT based on the reverse charge method. Send a support ticket with your VAT number and request your details are verified.
6 Account Statement
You can see the charges and payments for your Beds24 account. You can download your Beds24 invoice.
7 Daily Service Fees
You can see the breakdown of the charges per day. Charges may vary depending on your setup and if you add/remove properties/rooms from your account.
