Booking.com: Synchronise bookings prices availability
1 Capabilities
- Beds24.com can export Inventory
- Beds24.com can export Multiple Rates
- Beds24.com can import Bookings
- Beds24.com can import Booking Modifications and Cancellations
- Beds24.com can add a multiplier to prices to convert to a different currency.
2 Limitations
If you export inventory you will also need to export rates from Beds24.
Rates can not be set within the Booking.com extranet.
Booking.com may not send the Guest Email address to some accounts. Your Booking.com rep may be able to get this enabled in your account if it occurs.
3 Booking.com
Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
1) Login to Booking.com and go to the Property Information section.
2) Select the Channel Manager menu. (left side of screen)
3) Click the Start button and search for BEDS24.
4) Complete the rest of the on screen instructions.
5) When ready you will receive a notification from Booking.com, go to the Channel Manager menu again and activate the connection.
4 Beds24.com
1) Enter your Booking.com Hotel Id into the Property Code setting and SAVE.
2) Open the link to view Room, Rate Mapping for your property.
3) Identify the Booking.com Room Id numbers for each room and enter them in the Room Code setting in Beds24.
4) Identify the standard Rate Id number for each room and enter this in the Rate Code setting in Beds24. It is normal for booking.com to use the same rate code for each room.
5) If you have multiple rates for a room you can create additional rates in Beds24 and set the additional Rate Id codes directly in the appropriate Beds24 rate. A Rate Id code entered directly in the Beds24 RATE >> CHANNEL settings will override the standard Rate Id code entered in the CHANNEL MANAGER settings. Create as many Beds24 rates as you need and enter the appropriate Booking.com Rate Id codes in each. All rates in which the Rate Code is left blank will use the standard Rate Id.
6) Make sure your rates have the Booking.com XML channel checkbox ticked and the rate's channel manager setting is enabled (set to USE NORMAL PRICES to send your normal rate prices or set to USE EXPORT PRICE to send the value in the Export Price field).
7) Make sure your inventory is correct in Beds24, it will be sent to booking.com. Block any dates which are unavailable either by entering a booking manually for those dates or using the inventory and override functions on the control panel calendar. Failure to do this could allow new bookings on dates you are not available.
If you want to add a multiplier to your prices, for example because booking.com requires a different currency to your Beds24 currency, add a * followed by the multiplier number to your rate codes.
For example rate code 123456*12.34 will multiply prices by 12.34 and send them as rate code 123456.
5 Activating
1) After all setup is complete open a support ticket to let us know you are ready.
2) Once we enable the connection at Beds24 you will need to make the final step to enable the connection (go live) from the booking.com extranet.
3) When you go live your rates and inventory will be deleted from booking.com and a full reload will occur from Beds24. You can use the "Send Update" button to speed this up. Your bookings will not be deleted from Booking.com but make sure the dates are blocked in Beds24 before going live so they will not be reopened.
4) Once updated, check all your values in the booking.com extranet for correctness and if required make any adjustments to the settings to fix.
5) New bookings made after XML is enabled will Import. We can manually request bookings going back 3 months from Booking.com. Please let us know via a ticket if you want us to perform this manual import. It's success depends on Booking.com returning the bookings, sometimes they do not and it is out of our control to import them, if this is the case you will need to block the dates manually to avoid double bookings.
6 Notes
1) Credit card details are imported and shown on the "DETAILS" tab of the booking.
2) We can make a once off request to Booking.com to import your existing bookings (up to 3 months old). Please contact us if you would like to arrange this. The success of the booking import depends on Booking.com returning your pre XML bookings correctly and we cannot guarantee it will be successful.
3) Multiple Rates - if you want to send multiple prices for a room you must have a rate code for each rate in Booking.com and a matching rate with the price and rate code setup in Beds24. See the Beds24 section above for more details.
