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[[Category:Channel Manager]][[Category:Error Messages from Channels]][[Category:Set up Instructions]] ''Synchronising Beds24.com with Agoda.com''http:/* CSS placed here will be applied to all skins */www.agoda.com
===General===
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
=== Capabilities ===body {*Beds24.com can export inventory.background-color: #ffffff;*Beds24.com can export multiple rates.background-image: none;*Beds24.com can import bookings.font-family: Verdana,Geneva,sans-serif !important;*Beds24.com can import booking cancellations.min-height: 400px;*Importing cancellations can be disabled for individual bookings. color: #112a49;}
For details please [[Channel_Manager_Capabilities|click here]].mw-body h1, .mw-body-content h1, .mw-body-content h2 {font-family: Verdana,Geneva,sans-serif !important;}
=== Limitations ===#p-logo {*Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates.left: 25px;}
=== What you will need ===#p-logo {The Agoda.com hotel id code for your property. This number can be seen near the top right side of the screen in Agodaheight: 80px !important;}
=== Set Up===
====Agoda====
Request a connection with Beds24 from Agoda. You may have a menu in your Agoda extranet to do this if not ask your Agoda rep.
====Beds24====
*Enter your Agoda hotel id
*Set the currency. If you are using different currencies on Agoda and on Beds24 you can use the price multiplie (see below)
<embedvideo service="youtube">https#toc, .toc, .mw-warning, .toccolours {background-color://youtu.be/transparent;font-SbeMMSk8wc</embedvideo>size: 100%;border: none;width: 100%;}
Map Rooms:*Click on the "Get Code" link next to the room type id setting#toc #toctitle, .*Choose the Agoda room id you want to map to each Beds24 room and click on ittoc #toctitle, #toc .*When the correct room id has copied to the room type id settingtoctitle, click Save.toc .toctitle {[[Imagetext-align:agoda_room_mapping.png|500px|link=]]left;[[Mediafont-size:agoda_room_mapping1.png|view large]]5em;}
Map Ratesh1, h2, h3, h4, h5, h6 {color:#112a49;font-weight: bold;border-bottom: none;}
Agoda accepts following pricespre { white-space:pre-wrap; /* css-3 */white-space: -moz-pre-wrap; /* Mozilla, since 1999 */white-space: -pre-wrap; /* Opera 4-6 */white-space: -o-pre-wrap; /* Opera 7 */word-wrap: break-word; /* Internet Explorer 5.5+ */background-color: #b8e3f5;border-color: #53889f;font-family: Verdana,Geneva,sans-serif !important;}
1. Rooms with a maximum of 2 guestscatlinks {border: single price and double price. NO room price. none;background-color: transparent;}
2. Rooms for 3 or more guests: a room price for the maximum capacity of the room optionally a single and a double price. If no single or double price a set the rooms price will also be applied to one or two guests.
*Click on the "Get Code" link next to the rate plan id setting.circle {/*Choose the Agoda standard rate for this room and click on itwidth: 45px;height: 45px;padding: 8px;border-radius: 50%;*When the correct rate plan id has copied to the rate plan id setting./padding: 3px 10px 3px 10px;text-align: center;*Click SAVEfont-weight: bold;[[Imagebackground:agoda_standard_rate_mapping.png|500px|link=]]#fe746c;[[Mediacolor:agoda_standard_rate_mapping.png|view large]]#ffffff;}
*If applicable an Extra Beds price.mw-content-ltr {[[Imagepadding:agoda_extrabed.png|500px|link=]]0 10px 0 10px;[[Media:agoda_extrabed.png|view large]]}
Beds24 can send a single (1 person), double (2 guests) and room price which is will apply for the maximum occupancy. Agoda expects a price for an extra bed. Please log into your Agoda account and set the extrabed price there.
If you need prices for more occupancies talk to Agoda and ask them if the can set up additional rate Ids for you.img {height: auto !important;max-width: 100% !important;}
== Activate ==*Tick "Inventory", "Prices" and "Bookings"*Save.thumbimage {[[Imageborder:agoda_activation.png|500px|link=]]none;[[Media:agoda_activation.png|view large]]}
'''Important'''.firstHeading { display: If you receive error messages from Agoda you will need to fix them immediately. Agoda will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. none }
===Bookings===/* link to page where redirected fromNew Bookings are imported. Modifications and cancellations to bookings are also imported.#contentSub { display: none }
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually. */
===Multiple Rates at Agoda===
Agoda can support more than one price per room for example to send prices for different occupancies, minimum stays, meal options or refundable and non-refundable prices. There are two options:
'''1. Derived Prices'''
Agoda can auto calculate child rates from one master rate we send. Ask your Agoda rep to set this up.
This option means you only need to send one rate from Beds24 to Agoda and Agoda will auto-calculate the other rate options.
'''2#p-tb, . Multiple Rate Plan Ids'''mw-search-formheader, #p-namespaces, #footer-places-about { display: none }
Agoda can set up multiple rate plan ids for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 rate or offer to each Agoda rate. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]].
If you do not have the appropriate rate ids you need to request Booking.com to add them.
If you do not have the appropriate rate plan ids you need to request Agoda to add them. #mw-indicator-mw-helplink a {display: none;}
=== Price Multiplier ===
If you want to add a multiplier to your prices, for example because of a different currency to your Beds24 currency, add a * followed by the multiplier number to your hotel id.
For example a Hotel Id setting 123456*1.23 will multiply all prices by 1.23 sent for Hotel id 123456. (i.e. raised by 23%) Lower prices can be sent with a multiplier less than 1, i.e. 123456*0.85 will send a price 85% of the normal price (i.e. lowered by 15%)#mw-pages p { display: none; }
To convert the price of bookings imported add a * after the multiplier, for example 123456*1.23* will divide the price of the booking by 1.23.{color: #008ACC !important;}
You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.a:visited {color: #008ACC !important;}
For example *[CONVERT#bodyContent a:IDRlink, a:visited, a:active {color: #019cde;text-decoration: none;font-EUR] will convert Indonesian Rupees to Euros.weight: normal;}
== Maximum number accepted bookings ==
By default all all available rooms are sent to activated channels. In SETTINGS->CHANNEL MANAGER->CHANNEL INVENTORY limit the number of accepted bookings for this channel.
== Notes ==For dorms Agoda expects only #bodyContent a single price and not :hover a double or room price.:focus {color: #019cde;text-decoration: underline;}
Channel collect payments will be shown in the booking invoice if SETTINGS->CHANNEL MANAGER -> “Import Channel Collect Payments” is set to “Yes”.
==Common Errors==
Any errors occuring during updates will be emailed to you with the error message as returned by Agoda. Below are common error messages and how to fix them.
'''Authentication faileddiv#mw-panel div. Invalid authentication or User not have permission to access Hotelportal div.'''body ul li a:hover {text-decoration: underline; Please check if your codes are entered correctly. If they are please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.}
'''Available allotment (x) cannot greater than number of rooms (x)'''
This error means Beds24 is sending a quantity greater than you have listed on Agoda.
'''Invalid room type please check your room type ID'''div.vectorTabs li a:hover { Please check your room type ids are correct and the connection is enabled.text-decoration: underline;}
'''Cannot set double rate when maximum occupancy less than 2 ''' Agoda must have the room set for single occupancy only and we are sending a double pricediv#mw-panel div.portal div. Either remove the double price or have Agoda set the room for body ul li a higher occupancy.:hover {text-decoration: none !important;}
'''Cannot set full rate when maximum occupancy is 2'''
Agoda must have the room set for double occupancy but Beds24 is sending a room price for more guests. Either set a double price in Beds24 remove the room prices or have Agoda set the room for a higher occupancy.
'''Cannot set full rate when maximum occupancy less than 3'''div.vectorTabs li a:link, a:visited, a:active { color: #019cde;}div#mw-panel div.portal div.body ul li a:link, a:visited, a:active { Agoda must have the room set for double occupancy but Beds24 is sending color: #112a49;}#bodyContent a room price for more guests. Either set :link, a double price in Beds24 remove the room prices or have Agoda set the room for :visited, a higher occupancy.:active { color: #019cde; text-decoration: none; font-weight: normal;}
'''Cannot set Full rate because max occupancy is 2'''.jumbotron { Agoda have the room set for a maximum of two people but Beds24 is sending a room price for more guests. Either set the max people for the room to two in Beds24 or have Agoda raise it to the same value as Beds24background-color: #fff;box-shadow: 0 2px 5px 0 rgba(0, 0, 0, 0. 25) !important;padding: 20px;}
'''Default ratediv#mw-panel {padding-top: 0;margin-top: xxxx should be between xx and xxxx'''0; Agoda expects the price to be within this range. Either correct the prices in Beds24 or remove the restriction from Agoda.}
'''Please set full occupancy rate#mw-panel .'''portal { A full occupancy rate is a price for 3 or more guests. Double rooms do not use full occupancy rates. Agoda expects the room to hold 3 or more guests and is expecting a price for 3 or more people. A common cause it that you have set the room for an occupancy of 2 in Beds24 but for a higher occupancy in Agoda. padding-top: 0;margin-top: 0;}
'''Price provided not sufficient for Max occupancy = 3, rate missing: Full rate'''
Agoda expects the room to hold 3 or more guests and is expecting a price for 3 or more people. A common cause it that you have set the room for an occupancy of 2 in Beds24 but for a higher occupancy in Agoda.
'''Full Rate should be greater than Double Rate'''#p-navigation { Agoda expects the full rate to be higher. This applies to prices we are sending and prices already in the Agoda system. A common cause is that in Beds24 you have set the room as a double room and in Agoda it is set as a 3 or more person room. Correct the room occupancy so it is the same in both systems. If this is not the reason check which prices are in your Agoda system.padding-top: 0;margin-top: 0;}
'''Rate x00#p-navigation li{padding: 6px !important;margin-bottom: 5px !important;/*background-color: #f4f4f4;*/transition: color 0.00 cannot less than Minimum Rate xxx.00.'''2s linear 0s;border-bottom: 1px solid #cccccc; Agoda has set a minimum price limit for this rate. Either ask Agoda to lower the limit or raise the price in Beds24 to be at least as high as the limit.}
'''Max extrabed has not been set, You cannot set the extrabed rate.'''#p-navigation li:hover{ You do not have an extrabed option in Agoda. Either remove the extrabed price in Beds24 or change your set up in Agoda.text-decoration: none !important;border-left: 3px solid #019cde;cursor: pointer;}
'''Rate plan#p-navigation a{color: 0 does not exist for Property id: 00000''' #112a49!important; You are trying to update a code which is not a valid Agoda rate plan. You can only update rate plans which are available when you click on "Get Codes".}
'''Requested currencydiv#mw-panel {width: XXX does not match with Property currency: YYY '''12em; Check the Currency code entered in SETTINGS -> PROPERTIES -> DESCRIPTION -> CURRENCY CODE matches that entered in SETTINGS -> CHANNEL MANAGER -> AGODA.com -> CURRENCY.}
==Disconnect==div#content, div#footer {*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for margin-left: 12em;} input {font-weight: bold; font-size: 120%} div#content {background-image: none;clear: both;border: none;} #mw-page-base {background-color: #F3F3F3;background-color: #ffffff;background-image: none;} div.vectorTabs {background-color: #F3F3F3;background-color: #ffffff;background-image: none;} div.selected {background-color: #ffffff;background-image: none;} #mw-head-base {background-color: #F3F3F3;background-color: #ffffff;background-image: none;} div.vectorTabs ul li {background-color: #F3F3F3;background-color: #ffffff;background-image: none;} div.vectorTabs span {background-color: #F3F3F3;background-color: #ffffff;background-image: none;} div#mw-head div.vectorMenu h5{background-color: #F3F3F3;background-color: #ffffff;background-image: none;} div#mw-head div.vectorMenu h5 a{background-color: #F3F3F3;background-color: #ffffff;background-image: none;} .mw-normal-catlinks a !important {color: black;} .mw-normal-catlinks a:link, a:visited, a room:active !important{color: black;} table.wikitable {background-color: #ffffff;} #footer a {color: black;} div#footer {background-color: #F3F3F3;background-color: #ffffff;background-image: none;border-top: 1px solid;} #footer-info { display: none; } /*responsive*To completely disconnect the channel manager you might need to / .col-1, .col-3, .col-4, .col-5, .col-6, .col-7, .col-8, .col-9, contact Agoda and ask them to disconnect you.col-10, .col-11, .col-12 { position: relative; min-height: 1px; float: left;} .col-12 { width: 100%;} .col-6 { width: 50%;} .col-4 { width: 33.33333333%;}.col-3 { width: 25%;} @media (max-width: 768px) {.col-6 { width: 100%;} .col-4 { width: 100%;} }
no edit summary
body.page-Main_Page h1.firstHeading { display:none; }
div#mw-panel div.portal div.body ul li a:link, '''API key is not authorised for Property ida:visited, a:xxxxx'''active { Please check if your Agoda hotel ID is entered correctly. If it is please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.color: #112a49;}
div.vectorTabs li a:link, a:visited, a:active '''Please set extrabed rate'''{color: #019cde; Agoda expects a price for an extra bed. Please log into your Agoda account and set the extrabed price there.}
#p-navigation a:hover {
-ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)";
filter: alpha(opacity=70);
-moz-opacity: 0.7;
-khtml-opacity: 0.7;
opacity: 0.7;
text-decoration:none;
}
