Changes

[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Traveloka</div> ''Synchronising Beds24.com This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRAVELOKA and explains how the connection with Travelokaworks and how to set it up.

*If you use Fixed Prices 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates Fixed Prices can not be sent. *If you need use Daily Prices the Daily Price will send including occupancy. Multiple occupancy prices for different occupancies ask Expedia to set your pricing model to "Occupancy Pricing"can send on each rate plan. Extra person price will send.

*Your Traveloka hotel idmapping/pass code

*Enter your the ID mapping/pass code Traveloka has given you as hotel IDinto the field Hotel code.

*Click on the "Get Code" link next to the room type id setting. If not codes are shown check if you have set up room types in Traveloka and added at least one price for each room.

A price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent. If you have more than 3 occupancy levels you can set up additional rates fixed prices in Beds24 for each occupancy level using and map map them in the channel settings of the rate fixed prices or the daily price.

*If you use daily prices you can set the rate code under "Enable" in the Daily Price settings (SETTINGS- >PROPERTIES- >ROOMS- PRICES >DAILY PRICES SETUP then click on "Edit)*If you use rates fixed prices go to the "Channels" tab of the ratefixed price. <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.

Traveloka can set up multiple rate codes for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 rate fixed price or daily price to each Traveloka code. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]].

== Updates and Changes==Changes to availability and prices will be instantly sent to the channel. Changes for other settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.

'''Rate CodeRetail price is less than single price''': At the moment Check with Traveloka only allows the rate code "Retail". Check in your channel manager settings, rates if you have a price limit and daily prices that no other than "Retail" if so have it raised so it is mapped"high enough.

'''Prices too low or wrong currencyInvalid hotel code" Code="392"''': *Check if the prices Traveloka hotel id you are sending comply with have entered is correct and does not have blank spaces. *If it is please check contact your price limit in Travelokamarket manager and ask them to check if they have enabled the connection with Beds24 channel manager.

If none of '''Invalid rate code" Code="249"''' You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these is the case please contact Traveloka support rate codes in you channel manager settings, daily prices and ask them why exactly you are receiving error messagesfixed prices.

'''System errorRequired Field Missing" Code="321">Retail price or single price is null''' *Check the number of guests setup in Traveloka had a server problem at their endmatch the Maximum Guests in Beds24 ROOM SETUP, they need to match. We will resend your data once Go to SETTINGS -> CHANNEL MANAGER -> TRAVELOKA click 'Get the Rate Plan Codes for this is fixedHotel code' and search for the Traveloka Room id. Then check the Beds24 Room id in SETTINGS -> PROPERTIES -> ROOMS -> SETUP -> Maximum Guests.